Client Associate
7 hours ago
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
The Client Associate position works with Alpha Wealth Management. We are seeking a Client Associate to join our growing wealth management team. This is an entry-level to early-career position ideal for someone who enjoys client interaction, is highly organized, and is interested in building a career in financial services. The Client Associate plays a key role in supporting advisors and clients by handling day-to-day service needs, maintaining accurate records, and ensuring a positive client experience. This role offers hands-on exposure to wealth management operations, with training and growth opportunities for the right candidate.
Pay Range: $18.00 - $30.00 per hour, based on qualifications
Job Summary
The Client Associate supports the firm’s advisors and clients by providing high-quality client service, administrative support, and operational assistance. This role serves as a key point of contact for client inquiries and helps ensure account information, documentation, and communications are handled accurately and professionally. The position is well-suited for an entry-level to moderately experienced professional interested in gaining exposure to the wealth management industry.
Education and Experience
Series 65 license preferred
Experience with/understanding of investments
Bachelor's degree preferred
College coursework/ degree in accounting, finance, or business-related field preferredTwo years of prior administrative office experience (or equivalent experience)
Proficient in Microsoft Office (specifically Excel and Word), and Adobe Acrobat
Knowledge
Basic understanding of customer service principles and professional communication
Familiarity with general office procedures, recordkeeping, and documentation
Comfort using computer software, web-based platforms, and internal systems
Skills
Professional discretion when handling confidential client information
Strong attention to detail and accuracy
Clear verbal and written communication skills
Ability to follow established processes and instructions
Comfortable working independently while also supporting a team
Willingness to learn new systems, procedures, and industry concepts
Organized, dependable, and responsive to client and team needs
Primary Job Duties
Serve as a first point of contact for clients via phone, email, and virtual communication
Assist clients with routine account inquiries and service requests
Coordinate with advisors and third-party partners to support account maintenance and documentation
Maintain accurate records of client interactions and transactions
Prepare, organize, and maintain confidential files and reports
Use internal systems and software to support daily operations
Assist with scheduling meetings and preparing materials
Support basic Excel tasks such as data entry, tracking, and simple formulas
Perform additional administrative and operational tasks as assigned
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