Senior Learning and Development Manager

ABOUT US

WRMC is an award-winning industry leader and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allow forward progress, and our success as a company stems from that philosophy. 

ABOUT THE ROLE 

The Sr. Learning and Development Manager will lead the strategy, design, and execution of programs that accelerate employee growth, enhance team performance, and support organizational objectives. This role oversees onboarding, software and technical training, leadership development, and content creation, ensuring learning initiatives are engaging, measurable, and aligned with business priorities

OVERVIEW

We are seeking a dynamic and strategic Senior Learning & Development (L&D) leader to design, implement, and scale programs that empower our teams and drive organizational excellence. This role will oversee the full lifecycle of learning—from onboarding and technical training to leadership and professional development—while shaping a culture of continuous learning across the organization. The ideal candidate is a strategic thinker, creative instructional designer, and effective leader who can drive a culture of continuous learning across the organization.

KEY RESPONSABILITIES

Learning Strategy & Leadership

• Develop and execute a comprehensive L&D strategy aligned with business goals and organizational priorities.
• Partner with department heads and senior leaders to identify skill gaps and design targeted development initiatives.
• Measure and analyze program effectiveness to drive continuous improvement.

Onboarding & Training Programs

• Lead the design and delivery of engaging onboarding experiences that accelerate new hire integration and retention.
• Standardize onboarding processes across departments, ensuring consistency and alignment with company culture and values.

Team Development & Leadership Training

• Create scalable learning frameworks that enhance team collaboration, communication, and performance.
• Develop leadership and management training programs to strengthen internal talent pipelines.

Software & Systems Training

• Partner with IT and product teams to oversee the development and rollout of training for proprietary and third-party software platforms.
• Ensure training content supports adoption, proficiency, and innovation across all levels of the organization.

Content Creation & Learning Experience Design

• Lead the development of engaging, interactive content—including e-learning modules, workshops, playbooks, and toolkits.
• Ensure content reflects adult learning best practices, is user-friendly, and leverages modern learning technologies.

Requirements

Education and Qualifications

• 7+ years of progressive experience in Learning & Development, Talent Development, or Organizational Effectiveness (senior or director-level experience preferred).
• Proven success in designing and scaling learning programs across multiple teams or business units.
• Experience leading or collaborating on software training and adoption initiatives.
• Excellent communication, facilitation, and stakeholder management skills.
• Proficiency with modern learning technologies (LMS, e-learning tools, content authoring software).

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• Will be need to report to office in Dallas

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Benefits

• Medical
• Dental
• Vision
• Short term disability (STD)
• Long term disability (LTD)
• Employee assistance program (EAP)
• Identity theft protection
• Pet insurance 
• Retirement
• Paid Time Off (PTO)