Customer Service Representative

5 days ago

San Diego, CA, United States LAZ Parking California, LLC Full time
The Details

  • Location: La Jolla, CA
  • Position: Customer Service Representative
  • Pay Rate: $19.50/hr
  • Schedule: Full - Time; Monday - Friday 10:00a - 6:30p
  • Requirements:
    • Strong customer service experience
    • Parking industry experience is preferred but not required.
The Spirit of the Position:

The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients.

How do you know if this is the right job for you?

You are:
  • Charismatic, full of energy, and happy to help in any way you can.
  • Responsible is your middle name. You never disappoint because it's not in your nature.
  • Good under pressure. You don't fold and get overwhelmed easily.
  • Proficient in basic computer skills in the parking revenue control system
  • Able to work with minimal supervision
  • Able to communicate professionally and effectively.
  • Open to feedback, differing opinions and other points of view.
  • Timely and demonstrates sense of urgency.
  • Excellent teambuilding and interpersonal skills.
  • A team player.
What will I do?
  • Greet customers, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
  • Assist customers in lanes, and the parking facilities; help direct traffic if required
  • Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
  • Move through facilities monitoring areas and looking for customers in need of assistance
  • Contribute to general maintenance of the garage - wiping down surfaces and equipment, picking up trash/debris, etc.
  • Basic troubleshooting of minor equipment failures
  • Complete miscellaneous duties as assigned.
Education:
  • High school diploma or GED preferred but not required.
Experience:
  • Strong customer service experience.
  • Familiarity with Westfield UTC is preferred but not required.
  • Parking industry experience is preferred but not required.
Skills:
  • Willingness to be flexible, work multiple facility locations.
  • Ability to handle challenging and at times, emotionally charged situations and de-escalate situations.
  • Ability to speak, read, and comprehend the English language.
  • Must be able to make decisions independently and know when to refer to management for assistance.
Physical Demands:
  • Willingness to work in the elements - heat, wind, snow, rain, etc.
  • Ability to lift, push and pull up to 20 pounds.
  • Ability to stand, walk, and run for extended periods of time.
  • Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt; non tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

  • Customer Service Representative

    1 week ago

    San Diego, CA, United States InterDent Service Corporation Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational...

  • Customer Service Representative

    6 days ago

    San Diego, CA, United States Circle K Stores, Inc. Full time

    Store 2709503: 12849 Rancho Penasquitos Blvd, San Diego, California 92129 Shift Availability Days - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further....

  • Customer Service Representative

    13 hours ago

    San Diego, CA, United States Pacer Group Full time

    Job Details: Job Title: Customer Service Representative Job Location: 5855 Copley Dr, San Diego, CA (92111) Job Duration: 13 weeks Shift: Day Shift | Monday - Friday | 5x8-Hour Shifts (8:00 AM - 4:30 PM) Job Overview: As a Customer Service Representative, you will support collections process for all self-pay accounts. You will be responsible for handling...

  • Customer Service Representative

    1 week ago

    San Diego, CA, United States Post Full time

    We are seeking a friendly, organized, and professional Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients by answering questions, addressing concerns, and troubleshooting issues. Requirements: High school diploma or equivalent Strong communication skills, both...

  • Customer Service Representative

    2 weeks ago

    San Diego, CA, United States Transdev Full time

    Overview Transdev in San Diego, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Pay Base pay range: $20.65/hr - $21.25/hr Benefits Vacation: up to 14 days per year Paid Sick Leave: 8 hrs monthly full-time...

  • Customer Service Representative

    2 weeks ago

    San Diego, CA, United States Transdev Full time

    Overview Transdev in San Diego, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Pay Base pay range: $20.65/hr - $21.25/hr Benefits Vacation: up to 14 days per year Paid Sick Leave: 8 hrs monthly full-time...

  • Customer Service Representative

    2 weeks ago

    San Diego, CA, United States Transdev Full time

    Overview Transdev in San Diego, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Pay Base pay range: $20.65/hr - $21.25/hr Benefits Vacation: up to 14 days per year Paid Sick Leave: 8 hrs monthly full-time...

  • Customer Service Representative

    1 week ago

    San Diego, CA, United States Nebulon Dynamics Limited Full time

    About the job Customer Service Representative Job Description: Remote Customer Service RepresentativeLocation: Remote (U.S. Residents Only) Compensation: Competitive Hourly Pay (Based on Experience) Job Type: Full-Time/Part-Time About Nebulon Dynamics Limited Nebulon Dynamics Limited is an innovative leader in civil engineering and technology solutions,...

  • Customer Service Representative

    2 days ago

    San Diego, CA, United States Transdev Full time

    Customer Service Representative Transdev in San Diego, CAis hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. Weare seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: $20.65/hr -...

  • Customer Service Representative

    3 days ago

    San Diego, CA, United States Acrisure LLC Full time

    Job Description SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage. SBMA is currently seeking a Customer...