Account Manager/Dispatcher

1 week ago

Delray Beach, FL, United States PhiGEM Full time

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Job Description

Account Manager/Dispatcher

Are you ready to join one of the biggest names in Healthcare Technology Management? If you are energetic and passionate, you should apply.

Who We Are

Founded by Philip Revien and Michael Fischer in 2014, 626 provides maintenance expertise on all medical technology equipment manufacturers and modalities. The company emerged from a shared goal of improving patient care and now employs more than 100 employees nationwide.

What Youll Do
  • Supervise, dispatch and coordinate the tasks of field service engineers and imaging centers.
  • Effectively coordinate and schedule field technical services activities and resources to ensure customer expectations and commitments are met.
  • Provide support to customers for emergency situations and communicate with emergency dispatch when necessary.
  • Serve as the main point of contact for all service customers and ensure that expectations are met.
  • Make sure all service requests and dispatches are well documented, coordinated and prioritized and organized for review and follow up when necessary.
  • Develop work schedules according to workloads.
  • Update and maintain all call handlings and special service process documentation and follow processes to maintain quality completion of work.
Who You Are
  • Associate or Bachelor's Degree preferred
  • One year of related work experience required
  • Reliable transportation, valid drivers license for running local errands
  • Intermediate computer skills including MS Office
  • Ability to pass background check
  • Highly motivated, energetic, with a strong attention to detail
  • Great listener and possesses strong written and verbal communication skills
  • Organized, go-getter that remains calm and upbeat in all types of situations
We Provide You
  • Comprehensive medical benefits
  • Paid holidays and personal time off
  • 401k options
  • Career growth and advancement opportunities
  • Fun work environment with excellent company culture

626 Holdings, LLC and 626 AWI, LLC provides employment opportunities to all individuals regardless of race, color, age, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability or genetic information. Please note that this job description is not a complete and comprehensive list of duties and responsibilities that are required of the employee. A responsibility or duties can or will change at any time with or without notice.

Location: Delray Beach, FL | Employment type: Full-Time | Job Title: Account Manager/Dispatcher

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