Office Assistant

3 days ago

Cranberry Twp, PA, United States UPMC Full time
Office Assistant Opportunity At UPMC Hillman Cancer Center

Are you ready to make a difference in the lives of cancer patients? Look no further UPMC Hillman Cancer Center is thrilled to offer an exciting opportunity for a full-time Office Assistant to support our medical oncology office at UPMC Passavant Cranberry. If you're passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this role is for you.

Why Choose Us?

  • Meaningful Work: As an Office Assistant, you'll play a vital role in making and scheduling patient appointments, ensuring timely and efficient service.
  • Work-Life Balance: Enjoy a Monday-Friday daylight scheduleno evenings, weekends, or holidays
  • Patient-Centric Approach: Assist patients both in person and over the phone, providing essential information and collaborating with various departments.
  • Ideal Candidate: If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a knack for electronic medical records and medical terminology, we want to hear from you
  • Make an Impact: Explore this opportunity and discover how you can positively influence the lives of others while building the career you've always dreamed of. Apply today

Responsibilities:

  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/reconciliation and other tasks.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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