Customer Service Exit Gate

7 days ago

Honolulu, HI, United States Hertz Full time
Hertz General Security Position

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you

Wage: $17.00 hourly

As a Customer Service Exit Gate your general responsibilities include but are not limited to:

  • Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
  • Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
  • Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
  • Assist customers with directions, and review and resolve rental contract and vehicle issues.
  • Manually log and release vehicles from lot during computer system outages or unavailability.
  • Perform related responsibilities as required or assigned.

Educational Background:

  • High School Diploma or Equivalent

Professional Experience:

  • Prefer 9 to 12 months car rental or sales experience

Knowledge/Skills:

  • Valid driver's license as required by state
  • Knowledge and skill in the operation of car rental software and hardware
  • Knowledge of car rental operations
  • Ability to manage stressful and unusual situations while maintaining good customer relations
  • Good organizational skills with the ability to write clearly and concisely
  • Ability to understand and follow oral and written directions
  • Ability to speak and understand English
  • Car rental product knowledge and ability to use effective and approved sales techniques, as required
  • Ability to type and perform accurate data entry
  • Ability to operate radio, security and computer equipment
  • Ability to process all paperwork according to policies and procedures

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts Just to name a few Hertz perks:

  • Up to 40% off the base rate of any standard Hertz rental
  • Take advantage of Hertz negotiated discounts (Travel, Tickets- movies, concerts, theme parks, Electronics, Food, Fitness)
  • Health & Wellness benefits
  • Tuition Reimbursement
  • Paid Parental Leave
  • Career Growth with hands on learning

Location: 300 Rodgers Blvd, Honolulu, HI, 96819, US

Job Schedule: Full time

Remote: No

Number of Openings: 1

Regular or Temporary: Regular

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