UX Researcher- Quant
2 weeks ago
Contract: 12 months on W2
Location: NY and Jersey City (Boulevard Jersey City New Jersey 07310 United States) (onsite)
As a Client's ICG UX Quantitative Researcher you will play a critical role in driving efforts to transform and improve our clients digital experiences. Our team is laser-focused on improving the ICG client experience by using data & insights to drive product priorities while maintaining a constant cycle of feedback and iteration to ensure progress.
As a Quantitative User Experience Researcher (Quant UXR), youll play a lead role in helping partners in UX, product management, and technology understand user needs and behaviors. Your work will generate essential inputs for designing useful, usable products that meet and exceed user needs. Youll work with stakeholders across functions and levels and influence all stages of product development. Our Quant UXRs use methods and tools that include survey research, in-product intercepts, behavioral analytics, regression analysis, and logs analysis.
You possess a deep knowledge of how to gather, analyze and make sense of UX data to better understand behavior, and can work independently to design, execute and analyze quantitative research studies. Youve led influential UX research initiatives, made sense of complex data sets, and have effectively integrated self-reported and behavioral data to conduct driver analyses and longitudinal impact studies. Youre passionate about turning research insights into actionable recommendations and skilled at prioritizing research investments for maximum impact. Most importantly, youre energized by the opportunity to influence a large-scale digital transformation by representing the wants and needs of our clients through impactful insights.
This role reports to the Head of Quantitative Research.
Must Have:
• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
• 5 years of experience in an applied research setting or similar.
• 3+ years of product research experience in an applied setting
• Expertise in survey design and analysis
• Ability to translate complex data into actionable insights and concrete recommendations for improving the user experience.
• Excellent written and verbal communication skills with the ability to present research findings and recommendations to both technical and non-technical stakeholders.
• Experience designing, collecting and analyzing data from site intercepts
• Demonstrated expertise in descriptive, inferential, and multivariate statistics (e.g., t-test, correlations, regression analysis), and experimental design
• Proficiency in statistical analysis software (SPSS, Qualtrics) and data visualization tools
Preferred qualifications:
• Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• Experience building data dashboards
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