Administrative Assistant

2 weeks ago

Berkeley, CA, United States Easy Does It Emergency Service Full time
Company Description

Easy Does It Emergency Services (EDI) is a 501(c)(3) nonprofit serving individuals with disabilities and older adults living independently in Berkeley. EDI provides emergency attendant care, wheelchair-accessible transportation, and wheelchair repair services to support clients during unforeseen crises or temporary lapses in regular care.

Job Description

Position Summary

The Administrative Assistant supports management by performing a range of administrative, transactional, and customer service tasks essential to daily operations. Responsibilities include answering and directing office calls, managing office voicemail, and coordinating the collection, processing, and storage of office documentation such as internal communications, client records, and financial transactions. Additional duties may include handling mailings, meeting notes, filing, and organizing office spaces. This position reports to the Deputy Executive Director.

Compensation

$25.00-$27.00 per hour

Essential Functions
  • Filing and document archiving
  • Answering office main phone line
  • Registering clients for services over the phone
  • Taking client payments in-person and over the phone.
  • Preparing and sending mailings
  • Preparing expenditure forms for accounting
  • Assisting with past-due invoices
  • Processing vouchers for reimbursement.
  • Reviewing Salesforce records for accuracy
  • Scanning and storing documents
  • Performing other duties as assigned
Qualifications
  • Understanding of disability, personal care services, substance abuse, trauma, and sensitive issues
  • Minimum 6 months of experience in administration, reception, guest services, or customer service
  • Ability to remain calm and respond appropriately to urgent or crisis situations
  • Professional, flexible, and detail-oriented with strong problem-solving skills
  • Excellent interpersonal skills; able to work independently and collaboratively
  • Ability to manage multiple priorities and meet deadlines
  • Strong verbal, written, and listening skills
  • Proficiency with Microsoft 365
  • Commitment to maintaining professional boundaries and delivering exceptional customer service
  • Ability to work effectively in diverse environments and build positive relationships


Additional Information

EDI is subject to the City of Berkeley Living Wage Ordinance

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status.

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