Remote LTC Lead Data Entry Technician

Symbria Rx Services is seeking a team oriented, experienced Lead Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Position Summary

The Lead Data Entry Technician is responsible for computer data entry of prescription orders and to direct, monitor and manage the data entry department workflow under the direction of the Director, Data Operations. The position also assists the management team with new community startups

Position Details:

• FrameWorks LTC Experience required, Docutrack preferred
• Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI

• Perform all functions and job responsibilities of a Data Entry Technician.
• Maintain effective management of accuracy and productivity tracking.
• Schedule staff members according to workflow needs and the needs of the business
• Assist in supervising Data Entry Technicians.
• Ensure new employees receive complete and proper training.
• Promote and facilitate cross training of employees.
• Ensure workflow is effective and productive to meet required deadlines.
• Monitor department’s adherence to attendance and employment policies.
• Assist with onboarding new communities.
• Any and all duties as assigned. 

To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required:

• High School diploma or general education degree (GED).
• Pharmacy Technician License and/or Certification (CPhT) as per State requirements.
• Willingness to obtain multiple state licensure in the states Symbria provides pharmacy services.
• Data entry experience; minimum one year.
• Advanced problem solving and leadership skills and the ability to work and communicate collaboratively with other staff members and departments.
• General computer knowledge including Microsoft Office: Word, Excel and Outlook.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Strong knowledge of Brand/Generic drugs and medical terminology.
• Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.

Qualifications Preferred:

• Pharmacy data entry experience; minimum one year.
• Strong knowledge of Brand/Generic drugs and medical terminology.

Why work for us?

We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

• Medical, Dental, and Vision Insurance
• Short/long Term Disability Insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs
• Paid Time Off (PTO) and Tuition/CEU Reimbursement

All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

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