Program Support Specialist 3

Overview

About M.C. Dean
M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a Program Support Specialist 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

Position Summary:

Individual will work within a multi-disciplinary security team to support program efforts for the Wireless Intrusion Detection System (WIDS) and responding to events within facilities. The individual will be responsible for routinely patrolling assigned building(s) with handheld tools and complete written reports. Individuals will regularly interact with customers and collaborate with Program Management

• Customer Service focused in a fast paced environment
• Attention to detail while presenting a professional image.
• Prepare, track, and maintain reports and metrics for program support
• Ensure compliance with all policies and procedures
• Complete and track program deliverables
• Work and collaborate with management and engineering personnel
• Develop and maintain relationships with various program stakeholders

Qualifications

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI w/ Poly REQUIRED

Required Experience:

• High School Diploma/GED with 12+ years of experience
• Associate's Degree with 8+ years of experience
• Bachelor's Degree with 5+ years of experience
• Demonstrated basic operational proficiency with common computer operating systems and programs
• Basic knowledge of computer networking and wireless communication systems
• Strong written and verbal communication skills
• Flexibility to support various locations and schedule
• Ability to deal effectively and tactfully with a wide variety of individuals I person, via telephone and in writing.
• Must have strong multitasking skills

Desired Experience:

• Direction-finding (DF) or geo-locating wireless signals
• Report writing and technical documentation
• Understanding of RF principles and theory
• Work in the physical or information security field

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

---