Area Manager

1 week ago

Tustin, CA, United States JustFoodForDogs Full time
Job Title: Area Manager

Reports to: Regional Director

Location: Orange County, CA Region

Company: JustFoodForDogs, LLC

Job Type: Full-time, Exempt

Job Summary

Join our mission to provide high-quality, kitchen-prepared meals for pets as an Area Manager. This dynamic role involves overseeing multiple Kitchens and Pantries, ensuring operational excellence, driving customer satisfaction, and fostering a collaborative team environment. The ideal candidate will be a strong leader who thrives in a fast-paced, multi-unit management role, capable of traveling to various locations to support and guide teams effectively.

Key Responsibilities

Team Leadership:

  • Directly manage Nutrition Sales Consultants and Kitchen Leaders, providing coaching, training, and development to achieve performance goals.
  • Collaborate with HRBP and Recruiters to recruit, hire, and train new team members.
  • Approve and manage staff schedules, ensuring alignment with business needs across multiple locations.
  • Serve as a role model for company values, setting a positive tone and culture across all units under your leadership.
Sales and Customer Service:
  • Ensure Nutrition Sales Consultants deliver exceptional customer experiences by understanding dietary needs and offering tailored solutions.
  • Oversee merchandising and product display standards across all Kitchens and Pantries to maximize customer engagement and sales.
  • Address customer concerns promptly, transforming challenges into opportunities to build loyalty.
Marketing:
  • Develop and execute local B2C and B2B marketing strategies (in coordination with HQ efforts) to drive store traffic and sales in all locations.
Operations:
  • Ensure all locations adhere to safety, cleanliness, and product quality standards.
  • Manage and approve supply orders for marketing materials and ingredients to maintain seamless operations.
  • Coordinate with Assistant Managers, Guest Experience Managers, and Team Leads to oversee deliveries, backroom inventory, and client services.
  • Address operational challenges (e.g., equipment failure, inventory issues) by collaborating with the COO and Facilities Coordinator to resolve them efficiently.
Finance:
  • Meet or exceed monthly budgets for multi-location profitability, identifying root causes and corrective actions for any missed targets.
  • Ensure secure cash handling practices across all units.
Other:
  • Effectively implement strategic initiatives and provide consistent support for change management.
  • Deliver weekly and monthly performance reports to teams, leadership, and executive stakeholders.
Competencies and Qualifications
  • Proven ability to manage, lead, and motivate teams in a multi-unit environment.
  • Exceptional multitasking and organizational skills, with the ability to coordinate a wide range of activities simultaneously.
  • Passion for retail, nutrition, and pets, coupled with a commitment to delivering unparalleled customer experiences.
  • Strong written and verbal communication skills.
  • Analytical and problem-solving skills, with a keen attention to detail.
  • Adaptability to change in a rapidly growing business environment.
Education and Experience
  • At least one year of experience as a General Manager in the retail, hospitality, or restaurant industry.

Tenets of the Pack (Company Values)

Live Our Mission - We believe this is more than a job. It's a cause.

Be a Team Player - We put company goals and success first.

Maintain a Positive Attitude - We bring energy, enthusiasm, and drive to everything we do.

Deliver Results - We play to win.

JUSTFOODFORDOGS is an Equal Opportunity Employer.
JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

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