eCommerce Account Manager

1 week ago

Morrisville, NC, United States Computer Task Group Full time
CTG is seeking to fill an eCommerce Account Manager position for our client.

Location: Morrisville, NC (Hybrid work model: 3 days in office / 2 remote, Mandatory in-office day: Tuesdays)
Duration: 12+ months, with possibility for extension

What You'll Do:
  • Manage day-to-day execution and partner relationships across assigned eCommerce accounts
  • Serve as the primary operational contact for partners, coordinating internally to resolve requests
  • Execute approved marketing campaigns, promotions, and merchandising initiatives
  • Ensure campaign assets and partner deliverables are accurate and on schedule
  • Track performance metrics (traffic, orders, revenue) and support reporting needs
  • Support special program initiatives, including store setup, training, and enablement
  • Collaborate cross-functionally with Marketing, Operations, Finance, and CX teams
  • Identify risks, gaps, or execution issues and proactively escalate
What You Bring:
  • 2-4 years of experience in Account Management, eCommerce Operations, Digital Marketing, or Program Coordination
  • Experience supporting partner or client-facing accounts
  • Strong organizational and multitasking skills in a fast-paced environment
  • Familiarity with eCommerce platforms, online promotions, and campaign execution
  • Comfort working with performance data and basic reporting
  • Strong communication skills (verbal and written)
  • Proficiency in Excel and PowerPoint
  • Detail-oriented with a collaborative, team-first mindset
Education:
  • Bachelor's degree in Business, Marketing, or a related field, or equivalent professional experience.
Success Measures:
  • Revenue and profit growth across assigned eCommerce accounts.
  • Effectiveness and ROI of marketing initiatives.
  • Partner satisfaction and retention.
  • Adoption and contribution of special programs or initiatives.
  • Ability to collaborate effectively across teams and execute with speed and quality.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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