OCTO Sr. Messaging Engineer

Serves as Messaging and Directory services expert. Provides high-level messaging and AD expertise in enterprise environment

Messaging and Directory Services Subject Matter Expert (SME) position requires in-depth knowledge of Microsoft-based infrastructure design and development, messaging and directory services best-practices and advanced knowledge of systems engineering, operations and management. The consultant should have architect level experience planning, documenting, installing, managing, monitoring, and troubleshooting high-availability Exchange Server 2003, 2007, 2010 and 2013 environments. Active Directory for Windows Server 2003/2008/2012, a wide range of wireless messaging technologies and advanced knowledge of messaging security and hygiene. O365 and Azure AD.

Detailed responsibilities include:
• Responsible for the day-to-day operations of Messaging Systems. Hosted applications include but are not limited to, Microsoft Exchange servers, Windows 2012 / 2012R2 and 2008 R2 domain controllers, DNS servers, ADFS servers, and Azure AD Connect servers.
• Lead messaging projects, software upgrades, architecture changes and implementation of new components within the environment.
• Develop procedures for routine Exchange server maintenance tasks such as realigning Exchange database copies within DAGs, moving mailboxes, etc.
• Troubleshoot Messaging Server issues, working in collaboration with other relevant IT areas and vendor support towards a quick and effective resolution.
• Develop Office 365 mailbox creation strategy using Microsoft Identity manager to provision mailboxes and license entitlements against Exchange online.
• Responsible for monitoring and resolving Service Desk escalated incident and problem tickets assigned to the Exchange team. All incidents should be worked to service level targets and resolutions documented in call detail.
• Monitor performance levels and capacity of supported applications, and assist in proper capacity planning and management.
• Engage with tools team to ensure proper monitoring of all supported Messaging Applications.
• Engage in Messaging Engineering activities as required, such as developing build documents, testing configurations and patches, and planning deployments.
• Support the AD consolidation project, which consists of migrating multiple child domains and disparate AD forests into the Enterprise Active Directory Forest.
• Install, configure, and maintain Active Directory and third party migration products for the duration of the project. Develop and enhance PowerShell scripts as needed.

CONTRACT JOB DESCRIPTION
Responsibilities:
1. Provides high-level architectural expertise to managers and technical staff.
2. Develops architectural products and deliverables for the enterprise and operational business lines.
3. Develops strategy of system and the design infrastructure necessary to support that strategy.
4. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (Structured Query Language (SQL), Oracle, Sybase).
5. Advises of feasibility of potential future projects to management.

Minimum Education/Certification Requirements:
Bachelor's degree in Information Technology or related field or equivalent experience
Required/Desired Skills

SkillRequired /DesiredAmountof Experience16 yrs as messaging and AD Enterprise SMERequired16YearsDesign & build of Active Directory and Exchange serversRequired15YearsDesign & build of LDAP systemsRequired10YearsPowerShell scriptingRequired6YearsAdvanced Knowledge of Email Routing and SecurityRequired10YearsExpert knowledge of O365Required5YearsExperience troubleshooting and resolving AD issuesRequired10YearsEmail Hygiene Services / Platforms IronPort, EOPRequired6YearsExpert knowledge of Email and AD HA technologiesRequired6YearsMDM knowledge (BES, AW, Good)Required7YearsStrong understanding of Microsoft cloud infrastructureRequired3YearsExceptionally strong articulation and communication skills required for daily interactive with System AdministratorsRequired7YearsAbility to create technical documents and white papersRequired5Years16 yrs planning, coordinating, and monitoring project activitiesDesired16Years16 yrs leading projects, ensuring they are in compliance with established standards/proceduresDesired16YearsBachelor's degree in IT or related field or equivalent experienceHighly desired0
Questions

No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address.Question3Candidates submitted above the NTE vendor rate of $$.$$/hour will not be considered. Do you accept this requirement?Question4There are no reimbursable expenses. Do you accept this requirement?Question5By submitting a candidate to this requisition, you are indicating your company's acceptance of the terms and conditions contained within the Supplier Agreement, and Amendment #2022-01 to the Supplier Agreement. Do you accept this requirement?
Existing Incumbent Resource?: Yes