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HR Generalist

2 weeks ago

Scottsdale, AZ, United States International SOS Full time
About MedAire:

MedAire stands at the forefront of providing innovative medical and travel safety solutions tailored for the aviation and maritime sectors worldwide. With a commitment to excellence, we foster an inclusive and equitable workplace that empowers employees to thrive professionally and personally. Our mission is grounded in enhancing safety and wellbeing for travelers, supported by a culture that values integrity, collaboration, and continuous improvement. Joining MedAire means becoming part of a company that prioritizes diversity, professional growth, and community engagement, ensuring that every team member contributes meaningfully to our shared success.

Our culture promotes respect for individual differences and encourages an open exchange of ideas, facilitating a dynamic environment where innovation and professional development flourish. We continuously invest in our people through comprehensive training, leadership development programs, and wellness initiatives, making MedAire a place where careers are nurtured and potential is unlocked.

Overall, Purpose of the Job

The HR Generalist at MedAire plays a pivotal role in sustaining a high-performance and supportive work environment by delivering broad-spectrum HR services. This position collaborates closely with cross-functional HR teams to administer policies, enhance employee engagement, and ensure compliance with applicable employment laws and regulations. The generalist drives initiatives that contribute to workforce stability, talent development, and organizational effectiveness, acting as a trusted advisor to leadership and employees alike.

This role requires an individual who combines strategic thinking with hands-on execution, displaying flexibility and a service-oriented mindset. The HR Generalist is instrumental in shaping everyday employee experiences and advancing MedAire's human capital objectives that align with our overarching business goals. Through responsive support and proactive problem-solving, the incumbent ensures that HR operations run seamlessly while fostering a workplace culture where all employees feel valued and supported.

Key Responsibilities

  • Implement and monitor adherence to HR policies, ensuring consistency and fairness throughout the organization while fostering a positive workplace atmosphere.
  • Collaborate with various HR specialties throughout each stage of the employee lifecycle, including recruitment, onboarding, performance management, talent retention, and separation to maintain a cohesive HR framework.
  • Manage HR administrative tasks efficiently, identify operational gaps, and actively participate in the design and deployment of process enhancements to elevate service quality.
  • Maintain and update essential HR documentation like job descriptions, organizational charts, and employee development plans to reflect evolving business needs accurately.
  • Analyze HR data and prepare reports for leadership that highlight trends, inform decision-making, and support strategic workforce planning.
  • Coordinate and facilitate performance appraisal cycles and related training to promote continuous feedback and professional growth.
  • Ensure compliance with governmental reporting requirements, including affirmative action plans, EEO-1 reporting, and OSHA recordkeeping.
  • Assist with talent acquisition activities from job advertisement to interview coordination, ensuring a positive candidate experience aligned with MedAire's values.
  • Lead initiatives aimed at improving HR processes, contributing ideas to increase efficiency and effectiveness across the department.
  • Champion change management efforts by engaging with stakeholders and supporting leadership in navigating organizational transitions smoothly.
  • Maintain up-to-date knowledge of labor laws and regulations, advising management to mitigate risks and ensure compliant HR practices.
  • Provide expert HR guidance on complex employee relations issues, conflict resolution, and organizational development strategies.
  • Support payroll operations to ensure timely and accurate compensation in cooperation with the Payroll Manager.
  • Participate actively in special projects including employee training sessions, ISO compliance activities, and various HR administrative initiatives.
Required Competencies:
  • Strong organizational skills with a meticulous attention to detail and the ability to adapt in a fast-paced, evolving work environment.
  • Effective interpersonal abilities to persuade, influence, and lead positive change across various levels of the organization.
  • Capacity to prioritize multiple responsibilities independently while maintaining a focus on delivering high-quality results.
Professional Experience:
  • Minimum of three to five years' experience providing comprehensive HR support within a generalist role, preferably in industries related to aviation, maritime, or safety services.
  • Demonstrated expertise in managing the full employee lifecycle, knowledge of relevant employment legislation, recruitment best practices, and payroll processing insights.
Educational and Certification Credentials:
  • Bachelor's degree in Human Resources Management, Business Administration, or a closely related discipline is preferred.
  • Professional HR certification such as PHR, SHRM-CP, or equivalent is advantageous and reflects a commitment to the profession.
Required Competencies:
  • Fluency in English is essential for clear communication and collaboration within the global MedAire team.
  • Bilingual or multilingual candidates are highly valued due to our international operations and diverse workforce, facilitating broader engagement and inclusion.
Additional Competencies and Attributes:
  • Excellent communication skills, both verbal and written, enabling effective interaction with employees, management, and external partners.
  • Strong analytical and problem-solving abilities to interpret HR metrics and develop actionable strategies.
  • Demonstrated capability to work collaboratively in team settings, promoting mutual respect and diversity of thought.
  • Proactive approach to continuous learning, staying current with HR trends, technology advancements, and legislative changes.
  • Commitment to ethical conduct and confidentiality in handling sensitive information.
Why Join MedAire?
  • Be part of a global organization that values innovation and employee well-being.
  • Opportunity to work on diverse HR projects and initiatives.
  • Collaborative and supportive team environment.


Ready to make an impact? Apply today and help us shape a positive workplace experience for all employees.

MedAire is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.