Director of Admissions and Recruitment

1 day ago

Raleigh, NC, United States Shaw University Full time

The Director of Undergraduate Admissions reports to the Vice President for Enrollment Management and Student Success. The Director provides leadership and oversight for the Admissions team including admissions operations, the design and implementation of recruitment strategies and data models, and the development of collaborative relationships with academic departments in coordinating admissions efforts. The Director will lead the team to achieve university strategic goals in recruiting, enrolling, and graduating a talented and diverse student body that includes first year, transfer, adult, and international students.
Essential Job Functions:

  • In collaboration with the Vice President for Enrollment Management and Student Success, develop and lead the implementation, execution and evaluation of a comprehensive, data-driven enrollment plan that is consistent with the University's strategic goals and direction.
  • Lead the development of recruitment communications and marketing strategies for Admissions and is expected to contribute to university-wide strategic enrollment marketing efforts.
  • Provide leadership in designing the institution's enrollment strategy and expected to make sophisticated use of data and technology, employ high-impact best practices in recruitment and enrollment, and inspire others to work collegially in achieving the University's enrollment goals.
  • Analyze regional, national, and global market trends as well as current and anticipated demands for University programs in order to serve as the expert and advocate for admissions to the faculty, senior leadership, and external constituents.
  • Develop collaborative relationships with academic departments and external constituencies in coordinating admissions efforts, including close partnerships with offices of the Records and Registration, Student Financial Aid, Student Retention, Student Success, Alumni Affairs, Adult Degree Programs, College Deans, department heads, Athletics, and others.
  • Develop staff, support sustained professional development, inspire creativity, and foster an office culture of encouragement, support, and open communication.
  • Understand the impact of financial aid on access and admissions decisions and collaborate closely with financial aid staff on awarding strategies and outreach.
Supervisory Responsibilities

Admissions staff, as assigned.

Minimum Job Qualifications
Education and/or Experience
(Minimum)
  • Master's degree and five years of progressively responsible administrative experience in higher education admissions and/or enrollment management.
  • A record of accountability and success in achieving annual enrollment goals and targets for new undergraduate students.
  • Excellent communication skills, and the ability to work collegially with a wide range of internal and external constituencies.
  • A record of supervision and development of a diverse staff.
(Preferred)
  • A record of sound administrative, personnel, and fiscal management.
  • Experience in transfer and international recruitment and admission practices.
  • Background that includes developing, initiating, evaluating, and improving recruitment, enrollment, communication and marketing plans, and strategies.
  • Ability to lead a strong, resilient, and resourceful performance-driven admissions team;
  • Experience with Slate, Jenzabar, or Salesforce for undergraduate admissions.


Five Specific Competencies

Achieving Results

Sets challenging goals, tracks progress towards them, solves performance problems, and demonstrates urgency and drive towards achieving them.

Collaboration

Builds constructive working relationships with clients/customers, guidance counselors, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social, and educational backgrounds.

Communication

Clearly and respectfully conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, analytical, and listening skills.

Customer Service

Makes customers/clients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers (including direct reports); gains customer trust and respect; meets or exceeds customer expectations.

Strategic Focus

Understands how an organization must change when considering internal and external trends and influences; keeps the big, long range picture in mind; builds a shared long-range organizational vision with others. Committed to course of action to achieve long-range goals and influences others to translate vision into action.

Other Competencies (skills, abilities, behavior)

Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization. Vision, commitment, and experience in achieving goals and pursuing excellence is critical; ability to work both independently and collaboratively in a dynamic and demanding environment. Must have strong verbal and written communication and organizational skills; proven ability to manage multiple complex assignments with sensitivity to deadlines, priorities, and changing circumstances; demonstrated professional work ethic and positive, problem-solving attitude. Must be able to read, write and speak fluently in English. Some evenings and weekend hours are required for this position as well as travel.
Physical Demands

Ability to sit or stand for up to 8 hours/day. Some lifting (up to 25 pounds occasionally), bending, and carrying. The employee is regularly required to talk and hear, and to use hands and fingers to handle or feel.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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