Customer Service Team Member
2 weeks ago
Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.
-
Pro Customer Service Sales
2 weeks ago
Crystal Lake, IL, United States Home Depot Full timePro Customer Service Sales The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product...
-
Customer Service Associate
2 weeks ago
Crystal Lake, IL, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
-
Customer Service Associate
2 weeks ago
Crystal Lake, IL, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
-
Customer Service Associate
7 days ago
Crystal Lake, IL, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
-
Customer Service Specialist
1 week ago
Crystal Lake, IL, United States Orkin Full timeJoin Our Growing Team at Orkin! If You're Great at Helping People, We've Got the Career for You Are you a natural communicator who enjoys solving problems and creating amazing customer experiences? At Orkin, we will turn your people skills and attention to detail into an exciting, long-term career with plenty of opportunities for growth. As an Orkin Customer...
-
Customer Service Specialist
6 days ago
Crystal Lake, IL, United States Orkin Full timeJoin Our Growing Team at Orkin! If You're Great at Helping People, We've Got the Career for You Are you a natural communicator who enjoys solving problems and creating amazing customer experiences? At Orkin, we will turn your people skills and attention to detail into an exciting, long-term career with plenty of opportunities for growth. As an Orkin Customer...
-
Customer Service Specialist
7 days ago
Crystal Lake, IL, United States Orkin Full timeJoin Our Growing Team at Orkin! If You're Great at Helping People, We've Got the Career for You Are you a natural communicator who enjoys solving problems and creating amazing customer experiences? At Orkin, we will turn your people skills and attention to detail into an exciting, long-term career with plenty of opportunities for growth. As an Orkin Customer...
-
Customer Service Representative
7 days ago
Crystal Lake, IL, United States Circle K Stores, Inc. Full timeStore 4706720: 681 W Terra Cotta Ave, Crystal Lake, Illinois 60014 Shift Availability Days - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a...
-
Customer Service Rep02786 Northwest Highway
2 weeks ago
Crystal Lake, IL, United States Domino's Franchise Full timeJob Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging...
-
Pharmacy Customer Service Associate
1 week ago
Crystal Lake, IL, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible...
