Service Delivery Center, Quality Assurance Senior Analyst, Payments Testing

Service Delivery Center, Quality Assurance Senior Analyst, Payments Testing

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is the only professional services firm with a separate business unit (FSO) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients.

If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team

The Opportunity

Innovation and automation are at the heart of what we do every day. You must stay on the leading edge of technology and use it to create bespoke solutions to solve problems for our clients. Specifically, your mission will be to design, build, deploy and customize complex technical solutions to accelerate and streamline software application delivery and system integration projects.

Most of our projects are built in Java but you will also be exposed to different technologies including web (Angular, React, etc), other languages (.NET, python, etc), web/microservices and databases. A key part of innovation is using the right tool for the job so you'll always have opportunity to learn and leverage new technology as it comes out such as machine learning, natural language processing (NLP) and data analytics.

Our clients look to us to solve their problems not just deploy software they could do themselves so this means you'll be expected to build custom frameworks, tools and utilities such as custom automation drivers, JSON and XML parsers, integrations between tools and extend existing frameworks to provide new, cutting edge technologies. Most of our work is specifically aimed at accelerating and enhancing software testing. Manual testing can be inefficient and many of today's complex systems and technologies can't be tested manually. Even traditional automated testing is outdated so it's our job to build new tools and technology to do it better.

Your Key Responsibilities

Everything you'll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

Skills and Attributes for Success

Works directly with the client engagement and delivery center leadership teams on executing the Engagement Management Framework

Conduct tests and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client requirements

Planning, designing and implementing tools or assets to solve complex problems, including primarily custom Java-based tools and frameworks

Developing client relationships across multiple levels and support sales efforts

Contributes consistently to the development of technical solutions throughout the solution delivery center

Leads team meetings (e.g., status meetings)

Provides detailed review of team's work product (i.e., associates and analysts)

Produces high-quality deliverables with no supervision

To Qualify, You Must Have

Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and approximately 3 years of relevant work experience

Domain expertise in Banking

Experience with Enterprise Money Movement services and integrations (Wire, ACH, RTP, EFT, etc.)

Deep understanding of ISO 20022 standards, including message structures, business processes, and data elements.

ISO Test Case Design: Ability to design comprehensive ISO test cases (CHIPS, FEDWIRE, SWIFT Payments Analyst | SWIFT GPI | WIRES | SEPA | FX|TGT2 | ISO20022| CBPR+| PEGA | FLEXCUBE | OBPM | MTS | FIRCO |) that cover all aspects of ISO 20022 message flows and scenarios.

Demonstrated experience in Banking (Consumer, Commercial banking, or Payments) specifically in one of the following domains:

• Deposit and Loan Operations, ATM, Debit, Prepaid Cards, ACH, Wires
• Treasury Management, Investments, Credit Processes
• Payment Products and Lifecycle, Payment Authorization and Clearing

Passion and interest for solving problems using technology

Seeing problems as challenges and opportunities, not roadblocks

Technical knowledge with all aspects of the software lifecycle including design, architecture, development and testing

3 years of experience and strong knowledge in Java and OOP concepts

Knowledge in common Java libraries and concepts such as linked hash maps, serialization, etc

Experience in Java development and architecture best practices

At least 2 years of experience with test automation using tools such as Junit, Selenium, REST Assured

At least 2 years of experience with at least 3 of these concepts:

• Design, implementation and usage of complex test automation frameworks
• Data querying (Example: SQL)
• Data analytics and statistics (variant distribution, data sampling, trend analysis, predictive modeling or forecasting)
• Any sub-area or use case of Artificial Intelligence (machine learning, natural language processing, etc)
• CICD implementations and tools (example: Jenkins, Ansible, GitLab)

Knowledge of Banking regulatory frameworks and compliance standards in the payments space.

Knowledge of regulatory requirements and compliance standards related to ISO 20022 (OFAC, RTP, EFT ,PEGA, REG Z/E, Dispute, FX)

ISO20022 simulator experience with any of the leading tools Iliad, neaPay, Unifits, Nimbusnext BlitzzPay, Sipay, XMLdation, Ascert, and Coreum

Working knowledge in web technologies such as Angular, React, HTML/CSS, etc

Innovative and creative mind to think outside of the box

Resourceful and able to find possible solutions to problems individually and within a team

Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment

Sharing your knowledge and developing engagement tools and enablers to build capability for the practice

Developing client relationships across multiple levels and support sales efforts

Effectively leading and mentoring others technically and professionally

Ideally, You'll Also Have

Certifications or degree specializations in application development, analytics, test automation or artificial intelligence preferred

Agile certification preferred

We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you'll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm.

If you're serious about progressing and ready to take on some of our clients' most complex issues, this role is for you.

What Working at EY Offers

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects, both through established programs and on-the-job training
• An excellent team of senior colleagues, dedicated to managing and varying your workload
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

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