Technical Services Manager

1 week ago

Grapevine, TX, United States Main Event Entertainment Full time
Job Description:

THE TECHNICAL SERVICES MANAGER/FACILITY MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for
  • You love working in a fast-paced, multi-faceted hospitality scene
  • You can communicate with the team members and guests in a way that inspires FUN
  • You like immediate gratification Nothing better than making someone's experience better or inspiring your team to play at a higher level
  • You have never met a goal you can't beat
  • You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
  • The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements:
  • 21+ years of age
  • 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus
  • Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions
  • Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
  • Typical work week: Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours
What will you be doing daily?
  • Developing and leading a team of 3-6 hourly team members to exceed guest's expectations
  • Maintaining, troubleshooting, and repairing all facility equipment
  • Performing all scheduled and maintenance duties and responding to trouble calls
  • Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians
PERKS
  • Competitive salary
  • Quarterly bonus program
  • Health, Dental, Vision, Long & Short-term Disability
  • Employee Assistance Program
  • Buster's Legacy Fund (Supports team members during difficult times)
  • 401K matching plan
  • FREE food
  • FREE gameplay
  • Large leadership team = multiple managers per shift
  • FUN work environment
  • Grow your career
    • Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities


Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range:
64543

75933

We are an equal opportunity employer and participate in E-Verify in states where required.

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