Helpdesk Specialist

3 days ago


San Antonio, TX, United States Futran Tech Solutions Pvt. Ltd. Full time
Role: Helpdesk Specialist
Location: San Antonio, TX (Oniste Role)


Helpdesk Specialist (Warehousing experience, on site 5 days per week)_San Antonio, TX US.

Project Description:
Coordinate receipt and process IT asset tag requests for purchase order receiving, related to multi-state customers. Ensure assigned IT asset tag(s) are affixed to IT asset during receiving process and prepare IT asset for delivery and maintain the ServiceNow IT Asset Management Module to ensure appropriate IT asset record creation during receipt process. Maintains IT asset records in ServiceNow. Maintains digital and physical IT asset management files for record retention. Maintains database record of various types of IT asset transactions.

Responsibilities:
• Ability to transfer inventory stock from one location to another
• Ability to review asset management operations for compliance.
• Ability to follow prescribed inventory control standards.
• Skill in using a computer and Microsoft office Suite software

Skills; Must have:
• Graduation from a high school or equivalent
• Skill in providing good customer service.
• Ability to communicate effectively.
• Lifting 50 lbs unassisted
• Works under limited supervision with moderate latitude for the use of initiative and independent judgment.

Nice to have
• Ability to transfer inventory stock from one location to another
• Ability to review asset management operations for compliance.
• Ability to follow prescribed inventory control standards.
• Skill in using a computer and Microsoft office Suite software
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