Seasonal Retail Sales Associate

2 weeks ago

Framingham, MA, United States Uniqlo Co., Ltd. Full time
Position Overview:

Pay: $17.50 - $20.50 / hour

The Seasonal Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Please note this is a temporary/seasonal role from mid-October through early January 2024 at UNIQLO Natick Mall. Conversion to permanent employment can be considered for the right candidates.

Key Responsibilities:
* Meet and exceed sales goals
* Maintain brand and operational standards (visual, cleanliness, etc.)
* Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
* Be knowledgeable of fitting room standards and assist when needed
* Act as cashier when required by following cashier protocol
* Process shipment and ensure all merchandise is represented on the floor in full size run
* Assist management to identify and resolve issues in the store
* Provide product and brand knowledge to customers
* Follow all company policy and procedures & notify management of any infractions
* Assist with special projects as assigned by management

Requirements:
* High School Diploma or GED
* Strong communication skills
* Ability to calculate figures and amounts such as discounts and percentages
* Ability to work a flexible schedule that meets the business needs, including evenings and weekends

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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