Accela Strategic Business Analyst

3 days ago

Lawrenceville, GA, United States Inficare Full time
Job Title: Accela Strategic Business Analyst

Location: Lawrenceville, GA 30046 (Onsite)

Duration: Long Term Contract

Position Description:

We are seeking a skilled Business Analyst with experience in local government permitting and licensing systems, particularly Accela. This role will support initiatives by analyzing business processes, documenting and reviewing requirements, recommending best-practice configurations, supporting quality assurance through testing and validation, and assisting with end-user adoption. The Business Analyst will also serve as a liaison between business stakeholders, IT staff, and vendors to ensure system solutions align with operational needs. Strong knowledge of Accela, permitting workflows, and the ability to translate business needs into effective system designs are essential.

Minimum Qualifications:
  • Bachelor's Degree in Business or IT, or equivalent professional experience
  • Direct, hands-on experience working with Accela systems
Preferred Experience:
  • 3+ years of experience working as an Accela Business Analyst
  • 3+ years of experience documenting requirements, configuring or managing Accela system solutions, and supporting system design and adoption
  • 3+ years of experience facilitating user testing and conducting QA validation
  • Experience working within agile project management frameworks
  • Advanced skills in Visio, Excel, PowerPoint, Word, Outlook, Teams, SharePoint, Power BI, Jira

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