Accela Business Analyst

24 hours ago

Lawrenceville, GA, United States ObjectWin Technology Full time
Accela Business Analyst
Lawrenceville, GA 30046 (This position may work on-site or remote but should be available to meet on-site upon request with advance notice.)
Long term contract

Description:
  • We are seeking a skilled Business Analyst with experience in local government permitting and licensing systems, particularly Accela. This role will support initiatives by analyzing business processes, documenting and reviewing requirements, recommending best-practice configurations, supporting quality assurance through testing and validation, and assisting with end-user adoption.
  • The Business Analyst will also serve as a liaison between business stakeholders, IT staff, and vendors to ensure system solutions align with operational needs.
  • Strong knowledge of Accela, permitting workflows, and the ability to translate business needs into effective system designs are essential.
Responsibilities:
  • Support Planning & Development staff in analyzing, designing, and implementing Accela system solutions to enhance business operations
  • Collaborate with cross-functional teams to translate business requirements into technical specifications that align with departmental goals and Accela platform capabilities
  • Lead the development and enhancement of Accela solutions, proactively engaging users to identify potential issues and ensure timely resolution
  • Coordinate and perform quality assurance testing to validate system functionality and ensure solutions meet business and technical requirements
  • Partner with Accela developers and IT staff to resolve system issues and implement improvements that enhance system performance and user satisfaction
  • Utilize tools such as Accela, Visio, Excel, PowerPoint, Word, Outlook, Teams, Power BI, and Jira to support requirements gathering, solution design, documentation, testing, and communication
  • Deliver system demonstrations, presentations, and training sessions to effectively communicate updates, features, and best practices to end users and stakeholders
  • Mentor team members by sharing knowledge, promoting best practices, and contributing to overall team proficiency and project success
Minimum Qualifications:
  • Bachelor's Degree in Business or IT, or equivalent professional experience
  • Direct, hands-on experience working with Accela systems

Preferred Experience:
  • 3+ years of experience working as an Accela Business Analyst
  • 3+ years of experience documenting requirements, configuring or managing Accela system
  • solutions, and supporting system design and adoption
  • 3+ years of experience facilitating user testing and conducting QA validation
  • Experience working within agile project management frameworks
  • Advanced skills in Visio, Excel, PowerPoint, Word, Outlook, Teams, SharePoint, Power BI, Jira

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