Area Leader

Join a family-owned & operated company with 42+ years of stability & growth with industry-leading products that are 100% manufactured in the USA

Headquarters in Cleveland OH with regional facilities in Houston TX, Atlanta GA, and Reno NV, Hose Master is North America's largest manufacturer of flexible metal hose and metal bellows expansion joints, with over 450,000 square feet of manufacturing space.

Founded in 1982, Hose Master has established itself as the first choice in metal hose and metal expansion joints for industrial markets including power generation, refining and petrochemical, steel, pulp and paper, chemical processing, marine and offshore, liquid terminals, and bulk material handling.

We are passionate about providing customer-driven designs, manufacturing excellence, and superior service. Innovation and application expertise are the cornerstones of our identity and the fuel for our growth.

The Area Leader is responsible for driving results through ownership, accountability, and hands-on leadership within their assigned Department. This role ensures the efficient flow of work orders, maintains a high standard of quality, and leads daily operations with a relentless focus on performance and detail. Area Leaders serve as the first level of escalation for problem-solving, communicate cross-functionally to eliminate roadblocks, and take initiative to motivate their team toward continuous improvement. Success in this role requires strong multitasking skills, a deep understanding of performance metrics, and the ability to escalate issues effectively and decisively when needed.

PRIMARY JOB RESPONSIBILITIES

• Take full ownership of work order progress, ensuring jobs flow efficiently through the department and meet delivery targets
• Drive a results-oriented culture, setting the pace and expectations for daily execution and throughput
• Lead by example in upholding all Safety requirements and company guidelines
• Proactively identify, escalate, and resolve issues that impact delivery, quality, or safety
• Reinforce a culture of ownership, communication, and continuous improvement
• Maintain Hose Master standards for housekeeping and 5S; own the condition and organization of the area
• Ensure quality checks are completed accurately and consistently throughout the shift
• Ensure completion of all preventative maintenance tasks as scheduled
• Maintain a visible presence on the floor; proactively support operators, troubleshoot problems, and remove obstacles to success
• Ensure employees are properly trained and competent before assigning tasks
• Coordinate labor and machine assignments to hit daily production goals without sacrificing quality or safety
• Run shift start-up meetings to align team priorities and communicate expectations
• Identify and escalate unstaffed equipment issues; work with supervision to create action plans
• Serve as a hands-on leader: step into any function as needed to support flow and results
• Participate in and support Emergency Response protocols
• Actively engage in Lean Daily Management practices and drive seamless shift-to-shift transitions
• Provide first-level escalation support to operators; resolve issues or escalate to Supervisor when necessary
• Ensure all operators have adequate tools, materials, and information to be successful
• Regularly review and audit area procedures for clarity, accuracy, and sufficiency
• Maintain and verify calibrated equipment and tools are in proper working order
• Adhere to company purchasing limits and maintain integrity in resource use
• Responsible for area open and close procedures, including building security
• Utilize hourly cell boards to track metrics, identify downtime, and escalate need for corrective action to Supervisor
• Support first-piece inspection sign-offs and post-interruption validations
• Perform required data entry, documentation, and non-conformance reporting accurately and in real time
• Lead or support rework/sorting activities and verify part segregation to ensure quality
• Conduct inspections and verify product quality as needed
• Collaborate on and contribute to the execution of Employee Development Plans
• Train team members on Work Instructions and validate adherence
• Continuously look for process improvements and communicate them to leadership
• Perform other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent.
• Leadership experience
• Ability to understand and follow English instructions.
• Good basic math and mechanical skills.
• Must be able to read a tape measure, dial calipers and micrometer.
• Manufacturing experience preferred, but not required

CORE VALUES

Honorable:

• Be HONEST
• Treat others FAIRLY
• Behave with INTEGRITY

Loving:

• CARE for the well-being of our team
• Treat others with KINDNESS

Professional:

• Treat others with RESPECT
• Be RELIABLE by following through and honoring commitments
• Be RESPONSIBLE and own your stuff

Customer Focused:

• APPRECIATE how each of our roles impacts others
• Provide great SERVICE to all we encounter

Quality Minded:

• DO IT RIGHT
• Imagine a better way, CONTINUOUS IMPROVEMENT

Hardworking:

• DEDICATE to giving your all
• Be PASSIONATE, show pride in your work

PHYSICAL REQUIREMENTS

• Must be able to lift up to 35 pounds; push/pull up to 50 pounds; transfer 20 - 100 pounds with the help of another person.
• Must be able to stand for long periods of time.
• Must be able to bend, squat, twist and kneel.
• Good hearing and vision - especially color vision due to color coding.
• Ability to use hand and power tools.
• Must be able to work a minimum of 40 hours per week.

Hose Master is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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