Senior Technical Support Engineer

2 weeks ago


Boston, MA, United States Addison Group Full time
Overview

Were working with a well-established streaming and media technology company to hire a seasoned Executive Support Engineer. This is a high-visibility role supporting senior leadership, with a strong focus on A/V systems, cross-platform device support, and calm, confident problem-solving. This is a backfill for a top-performing engineer whos being promoted. The ideal candidate is experienced, steady under pressure, and thrives in fast-paced, executive-facing environments.

Compensation and employment details

Base pay range: $40.00/hr - $52.00/hr

Compensation: $40-52/HR

Type: Contract-to-Hire (6 months with potential to extend or convert)

Start Date: ASAP (likely November)

Benefits: Eligible for medical, dental, vision, and 401(k)

Key Responsibilities
  • Provide high-level executive support to senior leadership
  • Manage A/V systems, including Zoom and Cisco conference room equipment
  • Support both MacOS and Windows 10 environments
  • Administer Office 365, Active Directory, InTune, Azure AD, and JAMF
  • Troubleshoot and resolve urgent technical issues with professionalism and discretion
Must-Have Experience
  • 1520 years in IT support, with a strong focus on executive support
  • Advanced A/V knowledge, including signal routing
  • Strong proficiency in both Mac and Windows platforms
  • Experience with enterprise tools: Office 365, Active Directory, InTune, Azure AD, JAMF
  • Calm, confident demeanor with excellent communication skills
Nice to Have
  • Networking experience
  • Experience supporting high-profile executives
Seniority and Employment Type
  • Mid-Senior level
  • Contract
Job Function and Industry
  • Information Technology
  • Staffing and Recruiting

Note: This description reflects the positions responsibilities and requirements as provided and does not include any unrelated postings or alerts.

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