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Wholesale Product Specialist
2 weeks ago
This exciting position centers around building strong relationships with our commercial paint customers by understanding their needs, providing answers to their inquiries about Sherwin-Williams products, and recommending tailored solutions. As a Wholesale Product Specialist, your primary goal will be to ensure exceptional customer satisfaction and effectively address any concerns while remaining knowledgeable about product features and visual standards.
In this role, you will engage directly with customers, including minors, and handle various payment methods, electronic equipment, and store merchandise. To maintain the safety and integrity of our operations and community, a review of criminal history will be conducted.
At Sherwin-Williams, our mission is to inspire and improve the world by coloring and protecting what matters. Your skills and passion are essential in helping us achieve great results for both our customers and our business. We believe in investing in our employees by offering:
- Life: A range of rewards, benefits, and flexibility for health and well-being.
- Career: Opportunities for continuous learning and skill development.
- Connection: A commitment to fostering an inclusive team and engaging with the broader community.
Ready to Join Us?
- Step 1 - Online Application: Visit our Careers page to find the role that interests you. Take 15 minutes to create your profile and submit your application.
- Step 2 - Digital Interview: Upon review of your application, qualified candidates will receive an invitation to complete a digital video interview via HireVue. This will involve answering several behavioral-based questions, which can be recorded at your convenience within 7 days of the invitation.
- Step 3 - In-Store Interview: Our recruitment team will review your video interview, and top candidates will be invited for an in-person meeting at a store or specialty wholesale branch.
Our comprehensive benefits are designed to support you and your family in living healthier lives—covering everything from retirement to health care. More detailed information on benefits is available on our website.
Compensation will vary based on several factors, including your skills and experience, as well as local market considerations. Please note that we comply with all applicable laws regarding the review of candidates with arrest or conviction records.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. We welcome and value diversity in our workforce and encourage all qualified candidates to apply, regardless of race, gender, orientation, or other protected characteristics.
Key Responsibilities:
- Deliver exceptional customer service to ensure high levels of satisfaction.
- Assist customers in-store and over the phone by identifying needs and presenting suitable products.
- Build trusting relationships with wholesale customers.
- Accurately process sales transactions in accordance with policies.
- Consistently meet sales goals on a monthly, quarterly, and annual basis.
- Maintain detailed work order files and formulas.
- Retrieve and prepare products from the sales floor or warehouse.
- Tint and mix products to meet customer specifications.
- Stock shelves and arrange product displays.
- Keep store equipment clean and operational.
- Assist with loading and unloading delivery trucks.
- Participate in making deliveries as required.
- Maintain an organized and presentable store environment.
- Stay informed about product offerings and discuss options with customers.
- Adhere to inventory control procedures.
- Propose ideas to enhance sales.
Minimum Requirements:
- Must be at least eighteen (18) years of age.
- Must be legally authorized to work in the country of employment.
- Must possess a valid, unrestricted Driver's License.
- Ability to lift and carry up to 50 lbs. frequently and 70 lbs. occasionally.
- Availability to work all scheduled hours, including evenings and weekends.
Preferred Qualifications:
- High School diploma or GED.
- At least one (1) year of experience in delivery, retail, or customer service.
- Experience in selling paint and related products.
- Familiarity with tinting and mixing equipment.
- Ability to communicate in multiple languages, especially Spanish.
Join Sherwin-Williams and let's create a brighter future together
