Customer Service Representative

1 week ago

Center Line, MI, United States Binson's Home Health Care Centers Full time

Now Hiring: Customer Service Representative - Enteral
Location: 26834 Lawrence Ave., Center Line, MI 48015
Schedule: Monday-Friday | 8:30 AM - 5:00 PM

At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.

The Role: Customer Service Representative - Enteral

This role will be the frontline connection between patients, healthcare providers, and our team-answering calls, processing orders, and ensuring every interaction is handled with care and accuracy. You'll play a key role in delivering exceptional customer service by managing patient information, verifying insurance, and coordinating seamless communication across departments.

What We're Looking For

  • High School Diploma or equivalent
  • At least 3 years of experience in a call center or customer service role-bonus if it's in health care
  • Enteral experience required
  • Strong verbal & written communication skills
  • Proficient in using computers and managing data
  • Experience with multi-line phone systems
  • Highly organized and detail-oriented
  • Calm under pressure and compassionate with every caller
What You'll Be Doing
  • Take incoming calls from patients, caregivers, and providers, offering friendly, knowledgeable support
  • Accurately enter new patient information, including diagnoses, physician details, insurance, and product needs
  • Process physician orders, verify insurance, and ensure orders are complete and ready to go
  • Keep patients and providers in the loop with timely updates and follow-up calls to ensure satisfaction
  • Manage a multi-line switchboard, routing calls efficiently to keep operations running smoothly
  • Resolve concerns, answer questions, and make sure patients feel cared for every step of the way
  • Work with internal teams to keep communication flowing and patient care seamless
Perks & Benefits
  • Competitive pay
  • Full benefits: Medical, Dental, Vision & Life Insurance
  • Paid time off + floating holiday
  • 401(k) Retirement Savings Plan
  • Training and growth opportunities

  • Customer Service/Recovery Representative

    1 week ago

    Center Line, MI, United States Binson's Home Health Care Centers Full time

    Now Hiring: Customer Service/Recovery RepresentativeLocation: 26834 Lawrence Ave. Center Line, MI 48015 Schedule: Monday-Friday | 8:30 AM - 5:00 PM At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across...

  • Customer Service Associate I

    5 days ago

    Center Line, MI, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    1 week ago

    Center Line, MI, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    4 days ago

    Center Line, MI, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    3 days ago

    Center Line, MI, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    6 days ago

    Center Line, MI, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    7 days ago

    Center Line, MI, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    7 hours ago

    Center Line, MI, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Call Center Representative

    1 week ago

    Center Line, MI, United States Binson's Home Health Care Centers Full time

    Now Hiring: Call Center Representative Location: 26834 Lawrence Ave. Center Line, MI 48015 OR G-4433 Miller Rd., Flint, MI 48507 Schedule: Monday-Friday | 8:30 AM - 5:00 PM At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart...

  • Service Writer

    1 week ago

    Center Line, MI, United States Ed Rinke Chevrolet Buick GMC Full time

    Job Summary Service Writer at Ed Rinke Chevrolet Buick GMC is a full-time sales role in the Automotive industry that provides excellent compensation and benefits to motivated and customer-focused individuals. This individual contributor role is based in Center Line, Michigan and will pay a salary between $50000 and $100000 per year on a weekly basis....