Family Care Specialist

2 days ago

Mayfield Village, OH, United States SCI Shared Resources LLC Full time

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES

  • Builds at-need charts

  • Verifies at-need files before sent for verification

  • Performs blind checks

  • Follows up with memorial renderings, processes and timelines

  • Notifies families when flowers are placed

  • Sets Arrangement Continuation Appointments

  • Designs memorials

  • Serves at-need cemetery families that currently own property

  • Sets follow-up visits at the at-need arrangement conference

  • Logs information for Family Service Counselors

  • Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

  • High School diploma or equivalent

Certification

  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

  • None

Knowledge, Skills & Abilities

  • Ability to communicate effectively with associates, contractor personnel and client families

  • Ability to work productively with minimal supervision; achieves work objectives in a timely manner

  • Ability to resolve routine problems promptly and effectively

  • Ability to adapt to change in priorities

Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Postal Code: 44143

Category (Portal Searching): Sales

Job Location: US-OH - Mayfield Village

Job Profile ID: S00130

Time Type: Full time

Location Name: Whitehaven Memorial Park

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