Senior Salesforce Architect

Description

The Salesforce Senior Architect serves as a strategic solution leader responsible for defining and driving enterprise Salesforce architectures across Health Cloud, Service Cloud, Experience Cloud, and related platforms. This role leads the design of scalable, secure, and innovative Salesforce solutions that integrate seamlessly with AWS services, EHR systems, and enterprise data ecosystems.

Partnering with executive stakeholders, business leaders, developers, and solution teams, the Senior Architect translates complex business objectives into a cohesive Salesforce platform strategy. This position can support telework up to 90% with 10% travel as needed.

 Key Responsibilities

Architecture & Solution Delivery

• Design and deliver end-to-end Salesforce solutions across Health Cloud, Experience Cloud, Service Cloud, and contact center environments integrated with AWS Connect and Service Cloud Voice.
• Build and maintain integration frameworks connecting Salesforce with AWS services (S3, Redshift, Lambda, SQL DBs) and EHR platforms (Epic, Cerner) using FHIR and HL7 standards.
• Ensure solutions meet enterprise requirements for scalability, security, performance, and compliance.

Technical Expertise & Leadership

• Act as a Salesforce subject matter expert in Health Cloud, Service Cloud, and contact center modernization.
• Guide developers on development and configuration, including Apex triggers/classes, Lightning Components, Flows, Agentforce automations, and Data Cloud integrations.
• Guide developers on implementing Agentforce-powered workflows and leveraging Data Cloud for real-time data unification.
• Partner with AWS and DevOps teams to deliver event-driven and API-based integrations.
• Evaluate emerging Salesforce capabilities, including generative and agentic AI, and recommend adoption strategies.

Stakeholder Engagement & Collaboration

• Collaborate with clinical, operational, and IT leaders to design Salesforce-enabled workflows that enhance patient and provider experiences.
• Work closely with product owners, business analysts, and UX designers to translate business objectives into actionable Salesforce solutions.
• Facilitate design workshops, technical reviews, and alignment sessions across cross-functional teams.

Governance & Compliance

• Maintain architecture artifacts, solution diagrams, and integration documentation.
• Ensure compliance with HIPAA regulations, enterprise security policies, and healthcare data privacy standards.

Required Experience, Skills, and Education

• US Citizenship is required for this position with ability to obtain security clearance as needed
• Bachelor's degree in Computer Science, Engineering, or related field (additional work experience will be considered in lieu of degree)
• 12+ years of relevant experience, including 8+ years in Salesforce solution architecture and delivery
• Proven expertise implementing Salesforce Health Cloud, Experience Cloud, and Service Cloud solutions
• Hands-on Salesforce development and configuration experience, including Apex, Lightning Components, Flows, Agentforce automations, and Data Cloud integrations
• Experience designing contact center solutions, including AWS Connect, Service Cloud Voice, and omni-channel routing
• Familiarity with implementing generative and agentic AI solutions within Salesforce and AWS-integrated environments

Preferred Experience, Skills, and Education

• Strong knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange
• Multiple Salesforce certifications preferred (e.g., Application Architect, Developer 1 & 2, System Architect, Health Cloud Credential)
• Experience with SF DevOps tools like Flosum, Copado or SFDX/Jenkins

We're not looking for perfectly polished resumes or perfect fits. We're looking for people who break limits, ask hard questions, and don't wait to be told what's next. At Leidos, we're not following the roadmap - we're redrawing it. 

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at .

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@ .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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