Manager, Account Management

3 days ago

Brea, CA, United States Yami Full time
Job Description
About Yami:

Founded in 2013, Yami's mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine's fastest growing start-up on the "Inc. 500 List.", we're committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.

Benefits & Compensation:

  • 401(k) matching
  • Health insurance
  • Vision insurance
  • $70K-98K/ yr
  • Paid time off (PTO): vacation, sick, and holidays
  • On-site gym and game rooms
  • Employee discount
  • Coffee and snacks
Job Summary:

Yami Marketplace is seeking an Account Management Manager to lead our Account Management team. As the Account Management Manager, you will be responsible for maintaining and enhancing relationships with our marketplace's key accounts. You will collaborate closely with various teams to ensure the success and satisfaction of customers/sellers. The ideal candidate will possess strong account management skills, exceptional communication abilities, and a dedication to driving business growth.

Job Responsibilities:

  1. Seller Relationship Management: Cultivate enduring relationships with key accounts, serving as their primary point of contact and addressing their needs promptly.
  2. Strategic Account Planning: Formulate and implement strategic plans in alignment with team objectives to realize growth targets for the team.
  3. Cross-Functional Collaboration: Collaborate with internal teams such as BD, Marketing, Warehouse BSA, and Product development to provide integrated solutions and meet the needs effectively.
  4. Account Growth and Retention: Identify opportunities for account expansion and upselling while ensuring compliance with updated regulations for overseas sellers. Proactively manage contract renewals and promptly address any regulatory issues to maintain strong client relationships and maximize account retention.
  5. Team Leadership and Development: Lead by example in guiding, mentoring, and fortifying the Account Management team to navigate business challenges with flexibility and resilience. Cultivate an environment marked by excellence, seamless collaboration, and an unwavering commitment to continuous improvement.


Qualifications and Requirements:
  • Bachelor's degree in business administration, marketing, or related field. Master's degree preferred.
  • 5+ years' experience in account management, client services, or related roles, preferably in Asian e-commerce retail or technology industries.
  • Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals.
  • Analytical mindset with the ability to interpret data, identify trends, and develop actionable insights.
  • Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. Flexibility to adapt to changing priorities and needs.
  • Excellent communication skills, both written and verbal, with the ability to effectively convey complex information and ideas.

  • Account Manager

    3 days ago

    Brea, CA, United States Kirkhill Full time

    ACCOUNT MANAGER The Account Manager plays a key role in supporting the commercial success of the business segment by partnering closely with the Segment Manager to achieve bookings, sales, and new business targets. This role focuses on delivering excellent day-to-day customer management, ensuring that all routine activities, requests, and communications are...

  • RESTAURANT MANAGER

    2 weeks ago

    Brea, CA, United States Stonefire Grill Management Full time

    Job Type Full-time Description RESTAURANT MANAGER | JOB DESCRIPTIONReports to: General Manager | Location: RestaurantFLSA Status: Non-Exempt | Compensation Range $24.00-$26.00 per hourABOUT THE ROLE: Driven by our values and an innate understanding of our culture, the Restaurant Manager's primary responsibility is to assist and provide our guests with an...

  • Sr. Account Management Specialist

    4 days ago

    Brea, CA, United States Yami Full time

    Job Description About Yami:Founded in 2013, Yami's mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine's fastest growing start-up on the "Inc. 500 List.", we're committed to connecting people with authentic food, beauty, home, and wellness...

  • Sr. Account Management Specialist

    13 hours ago

    Brea, CA, United States Yami Full time

    Job Description About Yami:Founded in 2013, Yami's mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine's fastest growing start-up on the "Inc. 500 List.", we're committed to connecting people with authentic food, beauty, home, and wellness...

  • IT Manager

    2 weeks ago

    Brea, CA, United States DHD Consulting Full time

    About the job IT Manager Job Summary In this position, you will collaborate closely with cross-functional teams to understand business requirements and translate them into actionable IT solutions. Your responsibilities will include managing system implementations, troubleshooting issues, and ensuring compliance with industry standards. Additionally, you...

  • Accounting/Finance - Analyst II - Accounting

    3 days ago

    Brea, CA, United States TalentBurst Full time

    Accounting/Finance - Analyst II - Accounting Brea CA 92821 6 Months This position is Mon - Fri / 8:30am - 5:30pm PST Job description: This position reports to the Senior Manager of Global Consolidations and North America Accounting and is part of the Finance and Accounting Organization located in Brea, CA and will be onsite in Brea, CA. In this role, you...

  • Accounting/Finance - Analyst II - Accounting

    4 days ago

    Brea, CA, United States TalentBurst Full time

    Accounting/Finance - Analyst II - Accounting Brea CA 92821 6 Months This position is Mon - Fri / 8:30am - 5:30pm PST Job description: This position reports to the Senior Manager of Global Consolidations and North America Accounting and is part of the Finance and Accounting Organization located in Brea, CA and will be onsite in Brea, CA. In this role, you...

  • Accounting/Finance - Analyst II - Accounting

    1 day ago

    Brea, CA, United States TalentBurst Full time

    Accounting/Finance - Analyst II - Accounting Brea CA 92821 6 Months This position is Mon - Fri / 8:30am - 5:30pm PST Job description: This position reports to the Senior Manager of Global Consolidations and North America Accounting and is part of the Finance and Accounting Organization located in Brea, CA and will be onsite in Brea, CA. In this role, you...

  • Accounting/Finance - Analyst II - Accounting

    1 day ago

    Brea, CA, United States TalentBurst Full time

    Accounting/Finance - Analyst II - Accounting Brea CA 92821 6 Months This position is Mon - Fri / 8:30am - 5:30pm PST Job description: This position reports to the Senior Manager of Global Consolidations and North America Accounting and is part of the Finance and Accounting Organization located in Brea, CA and will be onsite in Brea, CA. In this role, you...

  • Accounting/Finance - Analyst II - Accounting

    19 hours ago

    Brea, CA, United States LanceSoft Full time

    Job Description Job Description: Job description: This position reports to the Senior Manager of Global Consolidations and North America Accounting and is part of the Finance and Accounting Organization located in Brea, CA and will be onsite in Brea, CA. In this role, you will have the opportunity to: Oversee cash processes, monitor transactions, and ensure...