General Merchandise Cashier

2 weeks ago

Blaine, MN, United States DEFCON Powersports Full time
General Merchandise Cashier

Job Objective: Provide prompt, courteous customer service.

QUALIFICATIONS

License(s)
  • Driver's License (DL)
Skills
  • Read and comprehend instructions and information
  • Strong communication skills
PHYSICAL REQUIREMENTS
  • Environment
  • Indoors - air-conditioned areas
  • Physical Movements
  • Standing - prolonged periods of time
  • Walking - on a regular basis
  • Bending/Twisting and/or Stooping - regular basis
  • Kneeling and/or Squatting - as required
  • Lifting 10 to 25 lbs - on a regular basis
  • Reaching and/or lifting overhead - on a regular basis
  • Climbing stairs - as required
  • Repetitive hand/finger movement - on a regular basis
  • Grasping/grabbing with hands - on a regular basis
  • Pushing / Pulling - as required
GENERAL EXPECTATIONS
  • Devote himself/herself to ensuring customer satisfaction
  • Inquire about management, production, and quality requirements established by the company
  • Develop and maintain effective listening skills
  • Understand and follow company rules, policies, and expectations
  • Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals
  • Understand business terminology and remain current with technology changes in products and service
  • Know and comprehend federal, state, and local requirements which govern the company's business
  • Attend company meetings as required
  • Participate in performance management
  • Uphold the company's non-disclosure and confidentiality policies and agreements
  • Follow lawful directions from supervisors
  • Interact well with others and positively influence employee morale
  • Work evening, weekend, and holiday work hours as required
  • Maintain a professional personal appearance
JOB-SPECIFIC RESPONSIBILITIES
  • Offer an inviting atmosphere through friendly and polite gestures
  • Greet customers promptly and provide all customers with exemplary customer service
  • Ensure timely and precise cash register transactions, taking accurate credit card and cash payments for purchases
  • Maintain accurate cash drawer. Count register drawers at the beginning and end of the shift
  • Keep current customer mailing lists
  • Merchandise products for presentation on the showroom floor. Fold and hang merchandise as required. Attach sensors, labels, and price tags
  • Maintain the aesthetic appeal of merchandise displays to customers via dusting, cleaning, and stocking
  • Conduct telephone transactions courteously and promptly
  • Handle customer complaints sensibly using a pleasant attitude to satisfy customers and retain loyalty
  • Participate in periodic inventory of merchandise

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