Call Center Representative
2 weeks ago
Additional Job Information
- Every other weekend
- Saturday and Sunday
- 12:00 p.m. to 8:30 p.m.
- Shift differential offered
- Holiday rotation required
Job Summary
Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.
Job Responsibilities
- Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
- Answers incoming calls according to department guidelines.
- Provides paging service.
- Provides clerical duties, organizes and maintains records.
- Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customer's request.
- Performs Other Responsibilities as Assigned.
- High School Diploma or GED
- < 2 Years' Experience
- No Supervisor Experience
- 2-5 Years' Experience
Work Shift
Evening Shift (United States of America)
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
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