Customer Care Call Center
1 week ago
About the job Customer Care Call Center
Customer Care Call Center needs 1 year medical insurance or medical office experience
Customer Care Call Center requires:
Onsite
Computer system experience with data entry and database documentation knowledge.
Call center or professional office experience.
Customer Care Call Center duties:
Gathers information, assesses caller needs, research and resolves inquiries and documents calls.
Provides clear and concise information regarding member eligibility status, passport provider change and member benefits.
Follows documented policies and procedures including call handling and escalations.
Overall acts as an advocate for the Medicaid members to ensure their needs are met.
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Call Center
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Helena, MT, United States Global Channel Management Full timeAbout the job Call Center Call center needs 1 year medical insurance or medical office experience Call center requires: MS Office 10-key by touch. medical insurance or medical office experience Excellent verbal and written communication skills. Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply...
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Call Center
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Helena, MT, United States Global Channel Management Full timeAbout the job Call Center Call center needs 1 year medical insurance or medical office experience Call center requires: MS Office 10-key by touch. medical insurance or medical office experience Excellent verbal and written communication skills. Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply...
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Helena, MT, United States Global Channel Management Full timeAbout the job Call Center Call center needs 1 year medical insurance or medical office experience Call center requires: MS Office 10-key by touch. medical insurance or medical office experience Excellent verbal and written communication skills. Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply...
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Helena, MT, United States Global Channel Management Full timeAbout the job Call Center Call center needs 1 year medical insurance or medical office experience Call center requires: MS Office 10-key by touch. medical insurance or medical office experience Excellent verbal and written communication skills. Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply...
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Call Center
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Helena, MT, United States Global Channel Management Full timeAbout the job Call Center Call center needs 1 year medical insurance or medical office experience Call center requires: MS Office 10-key by touch. medical insurance or medical office experience Excellent verbal and written communication skills. Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply...
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Helena, MT, United States Global Channel Management Full timeAbout the job Call Center Call center needs 1 year medical insurance or medical office experience Call center requires: MS Office 10-key by touch. medical insurance or medical office experience Excellent verbal and written communication skills. Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply...
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Helena, MT, United States Global Channel Management Full timeAbout the job Call Center Call center needs 1 year medical insurance or medical office experience Call center requires: MS Office 10-key by touch. medical insurance or medical office experience Excellent verbal and written communication skills. Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply...
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