HVAC Sales Support Representative

1 week ago

Lenexa, KS, United States Ferguson Enterprises Full time
About the Job

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.

Responsibilities:
  • Work together with Sales associates to support customer needs by determining the best products and solutions.
  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
  • Coordinate deliveries on behalf of customers.
  • Answer sales calls for general information, addressing and resolving customer concerns or questions.
  • Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications:
  • 0-3 years of sales and/or customer service experience is preferred.
  • Experience in plumbing, HVAC, or other trades is a plus
  • Exhibit strong skills for sales, including the ability to upsell.
  • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
  • Ability to react well in a fast-paced environment & follow through on commitments.
  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
  • General digital literacy including Microsoft Office.
  • Ability to quickly learn product knowledge and processes.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more

Pay Range: $18.71 - $29.92

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

AboutFerguson Enterprises, Inc.

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 68 years, we have grown from a local distributor to a $19.9 billion dollar company with more than 1,600 locations and over 29,000 associates in North America. Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects. Providing world-class customer service is a cultural belief that is demonstrated every day through our expansive product selection backed by our knowledgeable associates.

  • Territory Sales Representative

    3 days ago

    Lenexa, KS, United States Building Controls & Services Full time

    POSITION: Territory Sales Representative DEPARTMENT: Sales CLASSIFICATION: Exempt, Full-Time SUMMARY: General Responsibilities: The Territory Sales Representative will be responsible for helping grow the Residential and Light Commercial (RLC) customer base in the designated market. This position will build long term relationships with customers, accounts,...

  • Territory Sales Representative

    4 days ago

    Lenexa, KS, United States Building Controls & Services Full time

    POSITION: Territory Sales Representative DEPARTMENT: Sales CLASSIFICATION: Exempt, Full-Time SUMMARY: General Responsibilities: The Territory Sales Representative will be responsible for helping grow the Residential and Light Commercial (RLC) customer base in the designated market. This position will build long term relationships with customers, accounts,...

  • Territory Sales Representative

    2 weeks ago

    Lenexa, KS, United States Building Controls & Services Full time

    POSITION: Territory Sales Representative DEPARTMENT: Sales CLASSIFICATION: Exempt, Full-Time SUMMARY: General Responsibilities: The Territory Sales Representative will be responsible for helping grow the Residential and Light Commercial (RLC) customer base in the designated market. This position will build long term relationships with customers, accounts,...

  • Territory Sales Representative

    2 days ago

    Lenexa, KS, United States Building Controls & Services Full time

    POSITION: Territory Sales Representative DEPARTMENT: Sales CLASSIFICATION: Exempt, Full-Time SUMMARY: General Responsibilities: The Territory Sales Representative will be responsible for helping grow the Residential and Light Commercial (RLC) customer base in the designated market. This position will build long term relationships with customers, accounts,...

  • Direct Sales Representative

    1 week ago

    Lenexa, KS, United States Unrivaled Teamwear LLC Full time

    DescriptionOverview The District Sales Representative is responsible for retaining and generating revenue within an assigned geographical territory through inside sales efforts conducted primarily via phone and email. This role develops and executes strategic and tactical sales plans to drive revenue growth and promote the Champion Teamwear brand....

  • Advanced Technology Sales Representative

    2 weeks ago

    Lenexa, KS, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. It is the primary responsibility of the Advanced Technology Representative (ATR) to drive market acceptance and investment in Riddell's smart helmet technology & InSite Analytics subscription...

  • Advanced Technology Sales Representative

    2 weeks ago

    Lenexa, KS, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. It is the primary responsibility of the Advanced Technology Representative (ATR) to drive market acceptance and investment in Riddell's smart helmet technology & InSite Analytics subscription...

  • Event Sales Representative

    2 weeks ago

    Lenexa, KS, United States Window Nation Full time

    One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow...

  • Pre Sales Support Technician

    2 weeks ago

    Lenexa, KS, United States Digital Ally Full time

    Summary: Pre Sales Support Technicians are to be knowledgeable in all aspects of all Digital Ally products and services. They will directly work with outside and inside Sales Reps on new opportunities and customer deployments. They will assess the technical needs of an opportunity, design a back end solution, and deploy the solution in the field. Skills: ...

  • Pre Sales Support Technician

    2 weeks ago

    Lenexa, KS, United States Digital Ally Full time

    Summary: Pre Sales Support Technicians are to be knowledgeable in all aspects of all Digital Ally products and services. They will directly work with outside and inside Sales Reps on new opportunities and customer deployments. They will assess the technical needs of an opportunity, design a back end solution, and deploy the solution in the field. Skills: ...