ServiceNow Developer/Administrator

1 week ago

Boston, MA, United States Mindlance Full time
Detailed Description of Services:
  • Design, develop, and implement custom solutions on the ServiceNow platform using various modules such as Incident, Change, Problem, Service Catalog, and more.
  • Work closely with business analysts, project managers, and other stakeholders to understand requirements and translate them into effective technical solutions.
  • Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, or other integration technologies.
  • Develop, test, and deploy custom applications, workflows, and scripts within the ServiceNow platform to meet business requirements.
  • Configure and customize ServiceNow features, including forms, workflows, reports, dashboards, and notifications.
  • Implement ServiceNow best practices and ensure system performance, scalability, and security.
  • Ensure the quality and reliability of the delivered solutions.
  • Troubleshoot and resolve issues within ServiceNow applications and integrations.
  • Stay current with the latest ServiceNow releases and features and provide recommendations for continuous improvement.
  • Assist in ServiceNow platform upgrades and migrations
  • Develop and maintain technical documentation for ServiceNow solutions, including design specifications, technical workflows, and user guides.
EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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