Patient Services Representative
4 days ago
Are you passionate about helping kids be their best selves?
UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Camp Hill.
Weekend and evening availability required to support the hours of operation.
Medical Office experience preferred.
Responsibilities:
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Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.
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Scheduling: Arrange follow-up appointments and connect patients to services.
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Support: Help patients navigate the healthcare system and provide clear instructions.
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Technology: Register patients in Biometrics and promote MyUPMC portal.
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Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.
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Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.
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Admin Tasks: Handle phone calls, scan records, and perform office duties.
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Completion of high school or equivalent.
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Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
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Two years of experience in a medical, billing, fiscal, or customer service role preferred.
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Knowledge of medical terminology preferred.
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Prior experience with Medipac, Epic, or other health records systems preferred.
Licensure, Certifications, and Clearances:
- Act 31, Act 33, Act 34, Act 73.
UPMC is an Equal Opportunity Employer/Disability/Veteran
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