Hotel Front Desk Night Auditor

6 days ago

Salt Lake City, UT, United States La Quinta Inn & Suites , Salt Lake City Airport Full time
Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today

Responsibilities

• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Ensure all guests feel they are having an exceptional experience at the property
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Qualifications

• High school diploma or equivalent required; some college preferred
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Flexible overnight hours are required
• Excellent customer service and communication skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

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