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Facilities Coordinator

2 weeks ago

Austin, TX, United States Blackstone Consulting Full time
Job Summary:

This role will be responsible for receiving, dispatching, and following up on maintenance work orders, communicating with business partners and vendors, soliciting quotes for services, invoice verification and updating work order status.

The OM Coordinator is responsible for providing support to the Facilities Operations and Maintenance Team, as well as Environment, Health, and Safety Team, including coordinating vendor support to facilitate various repairs, inspections, and maintenance services throughout the company
  • Assist employees and vendors with inquiries regarding repairs, invoicing, and maintenance PM's.
  • Answers telephones, emails, and written correspondences.
  • Monitor and maintain accurate records, databases, and other documents. Maintains records of maintenance and other facility activity.
  • Provide direction to vendors as needed and ensures vendors comply with our policies and procedures.
  • Candidate is responsible for receiving, dispatching, and following up on maintenance work
    orders, communicating with business partners and vendors, soliciting quotes for services,
    invoice verification and updating work order status.
  • Candidate is responsible for providing support to the Facilities Operations and
    Maintenance Team, as well as Environment, Health, and Safety Team, including
    coordinating vendor support to facilitate various repairs, inspections, and maintenance
    services throughout the company.
  • Reviews and processes invoices, ensuring alignment with quoted and contractual
    rates.
  • Provides clerical and project assistance.
  • Assist employees and vendors with inquiries regarding repairs, invoicing, and
    maintenance PM's.
  • Answers telephones, emails, and written correspondences.
  • Monitor and maintain accurate records, databases, and other documents.
  • Maintains records of maintenance and other facility activity.
  • Provide direction to vendors as needed and ensures vendors comply with our
    policies and procedures.
  • Complete general other duties as directed.
  • Other duties as assigned.

#IND

Key Qualifications:
* 4+ years of experience working in a fast-paced multi-facility call center
environment, with a focus on providing the best possible service to a demanding
group of customers.
* Experience working in a fast-paced multi-facility call center environment, with a
focus on providing the best possible service to a demanding group of customers.
Candidate must have and demonstrate the following:
* Facilities and/or EHS experience is preferred.
* Experience with CMMS system, and/or invoice processing is a plus.
* Must be organized and extremely detail oriented.
* Strong customer service and problem-solving aptitude.
* The ability to communicate eLectively and provide clear, accurate and simple
direction to contractors.
* Manages time eLiciently with demonstrated ability to multi-task.
* Familiarity with Mac platform and Microsoft OLice programs. Must have good typing
skills.
* Strong analytical and problem-solving abilities.
* Must work well under pressure in a demanding environment.
* Strong verbal and written communication skills.
Education:
Some college, technical training or equivalent work experience required.