Remote Intake Coordinator
3 days ago
CareHarmony's Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients
CareHarmony is seeking an experienced Licensed Practical Nurse - LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient's healthcare journey.
You will have experience identifying resources and coordinating needs for chronic care management patients.
What's in it for you?
- Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score
- Consistent schedule - Full-Time Monday - Friday, no weekends, rotational on-call-once per year on average.
- Flexible hours - Have an appointment you need to attend? We will work with you to make up the hours at another time.
- Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed
Responsibilities:
- Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
- Identify and coordinate community resources with patients that would benefit their care.
- Provide patient education and health literacy on the management of chronic conditions.
- Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
- Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
- Resolve patients' questions and create an open dialogue to understand needs.
- Assist/Manage referrals and appointment scheduling.
- Active Compact/Multistate License (LPN)
- Technical aptitude - Microsoft Office Suite
- Excellent written and verbal communication skills
- Epic Experience
- Bilingual
- Additional state licensures (LPN) such as Washington D.C.
- Must have active high-speed Wi-Fi
- Must have a home office or HIPAA-compliant workspace
- This position is sedentary and will require sitting for long periods of time
- This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
- The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations
- Health Benefits (core medical, dental, vision)
- 401k with company match
- Paid Holidays
- Paid Time Off (PTO)
- Sick Time Off (STO)
- 401k with company match
- Company laptop provided
- The position starts at $21/hr ($23/hr if you have an active Washington D.C. license) with the ability to earn up to $28/hr based on production
- Quarterly bonus program
- Opportunities to pick up OT to increase earnings
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