Mid Market Account Executive

5 days ago


Raleigh, NC, United States Segra Full time

Job Summary
The successful Mid-Market Account Executive will possess exemplary professional skills; always considering the best outcome for both the Company and the Customer in each situation. The Account Executive will primarily be responsible for quota-driven, new revenue generation, with a secondary focus on existing base management for the company. This will be through the successful selling of products including, but not limited to, Fiber access and transport, voice, local, long distance, MPLS, private line, broadband, high-speed internet, VoIP, video, network management, managed network services, security solutions (i.e., firewall, SEIM, etc.), and cloud solutions (i.e., DRaaS, BaaS, IaaS, etc.)
The Mid-Market Account Executive will primarily focus on 'new logo' mid-sized enterprise accounts that have a 'full potential' wallet of approximately ~$2 - 10k MRC. Mid-Market Account Executives will also be allowed to retain select key customer accounts at any given time instead of transferring them to account management. These accounts will be reviewed on an annual basis with Market management to determine if/ when they should be transferred to an account manager.

Duties & Responsibilities

  • Develop proposals using the full suite of Segra products to win new customers in Segra Markets, positioning against ILECS, MSOs, and other CLEC providers.
  • Responsible for a new revenue quota each month
  • Responsible for using a customer relationship management front-end to manage sales opportunities and provide appropriate reporting and forecasting of activity.
  • Maintain mid-sized customer relationships with a select number of existing assigned Segra customers for services in the market territory to be re-evaluated on an annual basis
  • Investigate and resolve any problems and position additional products within the account
  • Submit accurate customer contracts using the CRM to the Sales Engineering or Customer Care organization for product provisioning.
  • Coordinate with customer and Sales Engineering resources to ensure expected due dates for product delivery are communicated and appropriate customer personnel remain updated.

Qualifications

  • Education: Degree in sales/marketing or related field, equivalent work experience, or a combination thereof
  • Experience: Previous Enterprise level, ILEC-CLEC sales experience and/or managed services experience preferred
  • 2+ years of telecommunications sales or technology sales experience, specifically including sales of products such as core connectivity, extended connectivity, storage and cloud services, and/or security solutions
  • Key Competencies: Strong Communication skills; Time management skills; Proficiency in Microsoft Office; Prior experience with CRM tools preferred.

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local lawsin employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process.

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.


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