Customer Service Representative Travel

2 weeks ago

Killingly, CT, United States HB Travels Full time

About the job Customer Service Representative Travel (Remote)

About the Role
We are looking for a Customer Service Representative - Travel to support clients throughout their vacation planning and booking process. In this role, you will be the primary point of contact for travelers-answering questions, handling updates, providing information, and ensuring each client enjoys a smooth, stress-free experience from start to finish.

At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.

Key Responsibilities

  • Respond to customer inquiries via email, phone, and messaging platforms in a timely, professional manner.
  • Assist clients with travel planning, booking changes, cancellations, and special accommodation requests.
  • Provide accurate and current information regarding destinations, travel requirements, and agency procedures.
  • Maintain organized client records and ensure smooth communication throughout the booking process.
  • Follow up with clients prior to travel and after their trip to confirm details and gather feedback.
  • Resolve concerns with empathy, patience, and effective problem-solving.
Benefits
  • Fully remote flexibility - work from any location with a schedule that suits your lifestyle.
  • Travel perks and access to discounted industry rates.
  • Training and continuous support to help you grow in the travel and customer service field.
  • A supportive, team-oriented environment dedicated to exceptional client care.
What We're Looking For
  • Strong written and verbal communication skills.
  • Customer service experience; travel, tourism, or hospitality experience is a plus.
  • High attention to detail and excellent organizational skills.
  • Ability to learn new systems and booking tools quickly.
  • A positive, client-focused attitude and genuine interest in helping traveler

  • Entry Level Customer Service Representative- Smithfield, RI

    2 weeks ago

    East Killingly, CT, United States Fidelity Investments Full time

    Job Description:The RoleJoin our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer...

  • E1 Electrician- CT

    2 weeks ago

    Killingly, CT, United States Gem Plumbing & Heating Full time

    GEM Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community. While working with us...

  • Customer Relationship Advocate Career Development Experience- Smithfield, RI

    2 weeks ago

    East Killingly, CT, United States Fidelity Investments Full time

    Job Description:The RoleJoin our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting...

  • CT E1 Licensed Electrician

    1 week ago

    Killingly, CT, United States Work With Your Handz Full time

    Licensed Electrician$5,000 SIGN ON BONUS AVAILABLE For over three generations, we've been proud to serve our community with top-quality plumbing, electrical, heating, and air conditioning services. Now, we're inviting you to join our team of local experts and make a lasting difference in the lives of your neighbors. Apply now for the Licensed Electrician...

  • CT E1 Licensed Electrician

    1 week ago

    Killingly, CT, United States Work With Your Handz Full time

    Licensed Electrician$5,000 SIGN ON BONUS AVAILABLE For over three generations, we've been proud to serve our community with top-quality plumbing, electrical, heating, and air conditioning services. Now, we're inviting you to join our team of local experts and make a lasting difference in the lives of your neighbors. Apply now for the Licensed Electrician...

  • CT E1 Licensed Electrician

    2 weeks ago

    Killingly, CT, United States Work With Your Handz Full time

    Licensed Electrician$5,000 SIGN ON BONUS AVAILABLE For over three generations, we've been proud to serve our community with top-quality plumbing, electrical, heating, and air conditioning services. Now, we're inviting you to join our team of local experts and make a lasting difference in the lives of your neighbors. Apply now for the Licensed Electrician...

  • CT E1 Licensed Electrician

    2 weeks ago

    Killingly, CT, United States Work With Your Handz Full time

    Licensed Electrician$5,000 SIGN ON BONUS AVAILABLE For over three generations, we've been proud to serve our community with top-quality plumbing, electrical, heating, and air conditioning services. Now, we're inviting you to join our team of local experts and make a lasting difference in the lives of your neighbors. Apply now for the Licensed Electrician...

  • CT E1 Licensed Electrician

    1 week ago

    Killingly, CT, United States Work With Your Handz Full time

    Licensed Electrician$5,000 SIGN ON BONUS AVAILABLE For over three generations, we've been proud to serve our community with top-quality plumbing, electrical, heating, and air conditioning services. Now, we're inviting you to join our team of local experts and make a lasting difference in the lives of your neighbors. Apply now for the Licensed Electrician...

  • Radiologic Technologist

    4 days ago

    Killingly, CT, United States GoHealth Urgent Care Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. We are seeking Radiologic Technologists to join our...

  • Radiologic Technologist

    1 week ago

    Killingly, CT, United States GoHealth Urgent Care Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Hartford HealthCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area. At...