Director of Clinical Excellence
2 weeks ago
As the Director of Clinical Excellence, you will work closely with senior leadership to drive clinical operations excellence and improve processes across our home health and hospice affiliates. This is a unique opportunity to make a measurable impact on clinical outcomes and operational efficiency by implementing best practices, developing resources, and supporting leaders in the field.
You will collaborate with field leaders to develop streamlined processes, provide educational resources, and ensure consistent application of best practices. If you're a seasoned healthcare leader with a talent for improving operational processes, we want you on our team
What You'll Do
- Provide high-level leadership and strategic direction in the development of clinical programs, policies, and practices that ensure compliance with state and federal regulations.
- Lead efforts to improve clinical quality, safety, risk management, infection control, and patient outcomes across multiple locations.
- Work closely with clinical leaders to ensure agencies are survey-ready, offering tools, resources, and training to foster operational readiness and compliance.
- Partner with leadership teams to develop and implement performance improvement initiatives, track clinical and operational data, and refine processes to achieve consistently high standards of care.
- Direct the coordination and creation of educational programs that enhance staff competency, new hire orientation, and ongoing training initiatives, ensuring clinical teams are always equipped to meet the latest regulatory and clinical standards.
- Compile and analyze clinical quality data to identify trends and implement improvement strategies. Report on patient care, safety, risk management, infection control, and customer satisfaction to drive decision-making and improvements.
- Stay up to date with evolving healthcare regulations (e.g., Value-Based Purchasing, PDGM, quality measures) and ensure that the organization remains compliant.
- Travel 2-3 days out of the week that is planned and flexible.
What We're Looking For
- 10+ years of experience in home health and/or hospice leadership with a demonstrated track record of clinical quality improvement, regulatory compliance, and team development.
- Licensure as a Registered Nurse (RN).
- In-depth knowledge of the home health and hospice industries, including state and federal regulations and survey readiness.
- Exceptional leadership, communication, and collaboration skills with the ability to inspire change and drive continuous improvement across multi-site organizations.
- Strong experience in data analysis, performance improvement, and the ability to implement solutions to complex clinical challenges.
- Travel required across Tennessee, with a focus on building relationships and driving field-based clinical excellence.
Location: Cornerstone Service Center - Nashville, TN
Travel: Approx. Up to 50% or 26 weeks | Full-Time
Compensation: $100,000-$120,000
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Why Join Us?
Something else that sets us apart from other companies is the quality of our most valuable resources - our people We are dedicated to living out our culture as defined by our core values, "CAPLICO":
- Customer Second - We prioritize and support our team so they can deliver exceptional care.
- Accountability - Own your work and outcomes.
- Passion for Learning - Grow continuously with curiosity and culture.
- Love One Another - Build authentic, respectful, and trusting relationships.
- Intelligent Risk Taking - Innovate and challenge the status quo.
- Celebrate - Recognize the small wins, they add up
- Ownership - Be the CEO of your role.
- True Work-Life balance - We believe in taking care of yourself before you take care of others
- Full benefits package (medical, dental, vision, 401(k) with match)
- Paid time off, holiday pay, and professional development
- Your voice matters - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success.
About Pennant Services
We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized clinical, legal, HR, IT, and compliance support to help ensure high-quality care.
www.pennantgroup.com
Pennant Service Center
1675 E. Riverside Drive, #150
Eagle, ID 83616
#Hybrid
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
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