Appliance Repair Trainer

6 hours ago

Little Ferry, NJ, United States RSC Solutions Full time

Long Term Contract
Fully Onsite

Education and Years of Experience:
1) High School diploma
2) Minimum of 3 years in the appliance repair industry, either as a trainer or service technician.

Top Skills:
• Excellent communication, interpersonal, and organizational skills
• Ability to train in front of large audiences
• Ability to create a comprehensive training plan based on course needs

Position Overview:
Primary purpose of this position is to effectively train clients Authorized service technicians on all CE products as well as content and video creation.

Responsibilities and Duties:
Develop and Deliver Training:
• Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances (e.g., refrigerators, washers, dryers, ovens, etc.).
• Deliver clear, engaging, and effective training sessions tailored to various skill levels.
• Combination of classroom, virtual, and OJT training is required.

Curriculum and Material Development:
• Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements.
• Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum.
• Ability to create content with PowerPoint, as well as basic excel skills a must.

Assessment and Mentorship:
• Evaluate trainees' progress through practical assessments, quizzes, and hands-on demonstrations.
• Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development.
• Analyze training results, based on set KPI goals.

Maintain Industry Standards:
• Ensure all training sessions adhere to industry best practices and safety regulations.
• Stay up to date with the latest trends, tools, and technological advancements in appliance repair.

Collaboration and Communication:
• Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs.
• Facilitate open communication channels for trainees to ask questions and share insights.

Background/Experience Required:
• Total 5+ years' experience in appliance repair
• Previous background in training is preferred, but not necessary
• Minimum of a high school diploma

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