Front Desk Coordinator for Prestigious Aesthetic Practice

5 days ago

Ashburn, VA, United States NOVA Plastic Surgery and Dermatology Full time

Overview
SkinLab Ashburn, an integral part of Nova Plastic Surgery and Dermatology, is seeking a professional, friendly, and highly organized Front Desk Coordinator to join our team. In this full-time role, you will be the first point of contact for our patients and play a key part in creating a seamless and exceptional experience from the moment they arrive or call. This position is ideal for someone who thrives in a fast-paced environment, excels at multitasking, and takes pride in delivering outstanding customer service. Weekend availability is required.

Key Responsibilities

  • Greet patients and visitors with professionalism, warmth, and efficiency.

  • Answer and manage a multi-line phone system; direct calls and provide exceptional customer service.

  • Schedule appointments for all providers across all locations.

  • Convert new leads into appointments and complete thorough follow-up with prospective patients.

  • Maintain a clean, organized, and efficient front desk and lobby environment.

  • Manage check-in/check-out processes, including collecting payments and ensuring accurate documentation.

  • Assist with administrative and office tasks that support smooth day-to-day operations.

  • Collaborate closely with fellow team members to ensure a cohesive, supportive work environment.

  • Uphold strict confidentiality and compliance with all HIPAA regulations.

Required Qualifications

  • Associate's degree or 3+ years of relevant front office or administrative experience.

  • Previous experience in a medical front desk, receptionist, or customer service role.

  • Strong verbal and written communication skills.

  • Ability to multitask effectively in a fast-paced setting.

  • Exceptional attention to detail and ability to prioritize tasks.

  • Professional appearance, positive attitude, and a strong patient-service mindset.

  • Experience with scheduling software or EMR systems preferred.

  • Comfortable managing a high volume of phone calls and patient inquiries.

Work Environment

  • Fast-paced, patient-centered setting with a focus on high-quality care.

  • Predominantly will work at SkinLab; must be comfortable working at other locations as needed.

  • Supportive, collaborative team culture with an emphasis on professionalism and positivity.

Additional Requirements

  • Weekend availability is required

  • Strong commitment to providing an exceptional patient experience.

  • Submission of three professional references.

If you are passionate about delivering exceptional service and want to be part of a high-energy, growing practice, we invite you to apply and join the SkinLab Ashburn team

  • Front Desk Coordinator

    1 day ago

    Ashburn, VA, United States The Fitness Equation Full time

    The Fitness Equation is looking for a professional, performance-driven Front Desk Coordinator: The Coordinator is the first face a member, guest, or staff member sees when entering our club. We rely on them to greet with a smile, welcoming attitude, and an eagerness to attend to members' needs and provide exceptional service. This role also requires...

  • Front Desk Coordinator

    2 weeks ago

    Ashburn, VA, United States The Fitness Equation Full time

    The Fitness Equation is looking for a professional, performance-driven Front Desk Coordinator: The Coordinator is the first face a member, guest, or staff member sees when entering our club. We rely on them to greet with a smile, welcoming attitude, and an eagerness to attend to members' needs and provide exceptional service. This role also requires...

  • Front Desk Coordinator

    7 days ago

    Ashburn, VA, United States The Fitness Equation Full time

    The Fitness Equation is looking for a professional, performance-driven Front Desk Coordinator: The Coordinator is the first face a member, guest, or staff member sees when entering our club. We rely on them to greet with a smile, welcoming attitude, and an eagerness to attend to members' needs and provide exceptional service. This role also requires...

  • Patient-First Front Desk Coordinator

    1 day ago

    Ashburn, VA, United States NOVA Plastic Surgery and Dermatology Full time

    A healthcare practice in Ashburn is seeking a professional Front Desk Coordinator to provide exceptional patient experiences. In this full-time position, you will manage patient interactions, schedules, and maintain a smooth front desk operation. Ideal candidates will have relevant experience or an associate's degree, strong communication skills, and a...

  • Patient-First Front Desk Coordinator

    1 day ago

    Ashburn, VA, United States NOVA Plastic Surgery and Dermatology Full time

    A healthcare practice in Ashburn is seeking a professional Front Desk Coordinator to provide exceptional patient experiences. In this full-time position, you will manage patient interactions, schedules, and maintain a smooth front desk operation. Ideal candidates will have relevant experience or an associate's degree, strong communication skills, and a...

  • Patient-First Front Desk Coordinator

    1 day ago

    Ashburn, VA, United States NOVA Plastic Surgery and Dermatology Full time

    A healthcare practice in Ashburn is seeking a professional Front Desk Coordinator to provide exceptional patient experiences. In this full-time position, you will manage patient interactions, schedules, and maintain a smooth front desk operation. Ideal candidates will have relevant experience or an associate's degree, strong communication skills, and a...

  • Patient-First Front Desk Coordinator

    1 day ago

    Ashburn, VA, United States NOVA Plastic Surgery and Dermatology Full time

    A healthcare practice in Ashburn is seeking a professional Front Desk Coordinator to provide exceptional patient experiences. In this full-time position, you will manage patient interactions, schedules, and maintain a smooth front desk operation. Ideal candidates will have relevant experience or an associate's degree, strong communication skills, and a...

  • Patient-First Front Desk Coordinator

    1 day ago

    Ashburn, VA, United States NOVA Plastic Surgery and Dermatology Full time

    A healthcare practice in Ashburn is seeking a professional Front Desk Coordinator to provide exceptional patient experiences. In this full-time position, you will manage patient interactions, schedules, and maintain a smooth front desk operation. Ideal candidates will have relevant experience or an associate's degree, strong communication skills, and a...

  • Patient-First Front Desk Coordinator

    1 day ago

    Ashburn, VA, United States NOVA Plastic Surgery and Dermatology Full time

    A healthcare practice in Ashburn is seeking a professional Front Desk Coordinator to provide exceptional patient experiences. In this full-time position, you will manage patient interactions, schedules, and maintain a smooth front desk operation. Ideal candidates will have relevant experience or an associate's degree, strong communication skills, and a...

  • Patient-First Front Desk Coordinator

    1 day ago

    Ashburn, VA, United States NOVA Plastic Surgery and Dermatology Full time

    A healthcare practice in Ashburn is seeking a professional Front Desk Coordinator to provide exceptional patient experiences. In this full-time position, you will manage patient interactions, schedules, and maintain a smooth front desk operation. Ideal candidates will have relevant experience or an associate's degree, strong communication skills, and a...