Managed Services Account Executive

6 days ago


Garnet Valley, PA, United States IMS Technology Services Full time

As the Account Executive for Managed Services, you will play a pivotal role in driving recurring revenue growth, and business development, for the company. You will work closely with Sales and Service management to create and execute a Managed Services strategy that aligns with the company's aggressive growth goals, ensuring our market position strengthens as we scale. We are looking for an individual that is self-motivated, with a hunter mentality.

Position Accountabilities and Expectations:

Sales Development and Account Management

  • Prospect, generate, and track leads using ConnectWise PSA.
  • Build and maintain a healthy sales pipeline with accurate opportunity tracking.
  • Conduct needs assessments and position IMS service offerings as tailored solutions.
  • Understanding client's network and tolerance for monitoring agents.
  • Develop proposals and quotes directly through ConnectWise PSA.
  • Achieve sales targets for new recurring revenue and project services.
    • Transition close deals smoothly to service delivery teams via ConnectWise PSA workflows.
    • Maintain ongoing communication with clients to identify new opportunities.
    • Use ConnectWise PSA to log activities, manage follow-ups, and track client engagement.
Process & Reporting
  • Enter and update all sales data in ConnectWise PSA with accuracy.
  • Generate regular sales forecasts and reports from the ConnectWise PSA system.
  • Collaborate with leadership to refine sales strategies based on pipeline analytics.
  • Participate in regular pipeline reviews and account planning sessions.
Collaboration
  • Work closely with marketing to nurture leads through campaigns tracked in ConnectWise.
  • Partner with internal consultants to scope services and ensure solution fit.
  • Provide feedback to operations teams on client requirements and competitive trends
Other duties as assigned by management

What will you bring?
  • Minimum of 5 years of sales experience in Managed Services, (AV or IT) or related B2B recurring technology revenue models.
  • Strong understanding of Managed Service business models and service-based sales.
  • Knowledge of IT infrastructure, cybersecurity, cloud, device monitoring, and support services preferred.
  • Effective communication, negotiation, and relationship-building skills, particularly with Senior level executives.
  • Proven track record of consistently exceeding services sales quotas in a hunter role.
  • Exceptional communication, presentation, and relationship-building skills.
  • Strong negotiation skills and ability to close complex, consultative deals.
  • Bachelor's degree in business, IT, or related field preferred, but not required.
    • Organized and detail-oriented, capable of using ConnectWise PSA workflows effectively.
    • Goal-driven and able to meet or exceed monthly/quarterly targets.

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