Orthodontics Treatment Coordinator
4 days ago
- 401(k)
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Training & development
- Wellness resources
SPECIFIC DUTIES
- Continuously engage and work with patients seeking advanced cosmetic dentistry
- Contact 100+ leads daily, schedule consultations and follow-up appointments.
- Masterfully present treatment plans and address patient concerns.
- Ensure exceptional patient experience and office efficiency.
- Follow the Orthodontist's instructions and adhere to the Orthodontist's directives.
- Make welcome calls to all new patients, answer initial questions, set and manage expectations for the first visit
- Proactively receive patients on their first visit, assist with new patient paperwork and welcome packets, and ensure smooth patient flow throughout the visit
- Preparing financial treatment plans and presenting to patient for close. Coordinate financial arrangements with the patients offering payment options
- Present and explain all treatment plans involving out of pocket costs to patients
- Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone
- Continuously assist patients in offering (payment plans including) Care Credit payment options.
- Ensure all patient payments and insurance statements are up to date and current
- Assist in identifying, alerting front desk, and collecting previous balances and current copays
- Performs miscellaneous job-related as assigned
Part-time to start, with opportunity to lead to Full Time position with full benefits.
Compensation: $23.00 - $26.00 per hour
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