Community Manager- Norfolk VA
4 days ago
We are seeking a full-time Community Manager for the Norfolk VA area as we continue to expand our portfolio with the onboarding of more properties in this region
The Community Manager is responsible for leading and directing all phases of community operations. Specific areas of responsibility include personnel functions, leasing, overseeing community maintenance, monitoring market conditions, and partnering with the Regional Manager to ensure timely reporting of all financial and leasing metrics and management of annual budget. Qualified professionals will have at least two years of property management experience.
Essential Functions and Position Responsibilities:
- Performs duties associated with a supervisory position such as hiring, training, evaluating, and providing performance feedback and coaching of all on-site employees.
- Ensures completion of various daily, weekly, and monthly reports in a timely and accurate manner
- Oversee and participate in all aspects of leasing and marketing vacant and upcoming apartments
- Assist residents, answer the telephone and responding to emails
- Assist team with all necessary leasing tasks from the application workflows to finalizing and explaining lease paperwork
- Collect rent, file court papers as necessary, complete move out accounting and prepare accounts for collections as needed
- Inspect property common areas, models, and vacant units on a regular basis. Complete community inspection reports as requested
- Ensure make ready apartments are ready for new residents
- Assist with organizing, planning, and participating in resident and community social events
- Process the payment of all invoices in a timely manner
- Assist in obtaining bids for services and capital projects and develop positive relationships with vendor partners
- Manage renovation program
- Additional duties as assigned
- A high school diploma or equivalent
- A minimum of two years of residential management experience, property management, including supervisory responsibility, is required
- Yardi experience desired
- Must have strong understanding of financial reporting and budget process, including but not limited to- reporting on financial statements, explaining variances in actuals to budget, preparing budgets, completing narratives related to property financial performance
- Excellent communication, organizational, and leadership skills are necessary for success in this role
- Computer literacy and strong working knowledge of property management software and other necessary programs required
- Valid driver's license and reliable transportation required
- Must demonstrate ability to provide exceptional customer service
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- On-site Living Discount
- 8-hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Please visit our careers page to see more job opportunities.
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