Software Application Support Engineer, Retail Engineering

7 days ago

Austin, TX, United States Apple Full time

Role Number: 200624020-0157

Summary

This is an extraordinary opportunity for a hardworking support engineer to join a distributed team supporting the Apple Online Store, a multi-channel elite eCommerce platform. The role, technical in nature, requires the individual to gain deep technical knowledge and understanding of the eCommerce platform to provide technical support to our business and core engineering teams.

Description

We are seeking strong people skills with excellent written and verbal communication skills, with the ability to take sophisticated technical topics and distill them in easy to understand non-expert terminology, will round out the core responsibilities of the role. As a member of the support engineering team, you will take an active role in the definition and evolution of standard practices and procedures.

Minimum Qualifications

  • 3+ years of software engineering or application support experience in a large-scale environment

  • Coding knowledge in Java, Scala or frameworks related to Java

  • Strong knowledge of PL/SQL

  • BS degree and equivalent experience or higher in CS or related field

Preferred Qualifications

  • Strong problem-solving and critical thinking skills to solve complex problems

  • Skills and experience in monitoring, alerting, fault analysis, and automation

  • Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment

  • Strong communication skills and ability to drive triage of critical issues with multiple technical and business teams

  • Knowledge NoSQL databases, Unix Shell Scripting

  • Working experience on cloud infra, such as AWS, and experience with Splunk or any other APM tool

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

  • Application Support Engineer, Factory Software

    2 weeks ago

    Austin, TX, United States Tesla Full time

    What to Expect The Factory Software team is responsible for building software solutions that allow the company to redefine manufacturing and production. Our software enables users to virtually control the manufacturing process and machines, interact with and track the flow of production material, and gain quick and powerful insights about the production...

  • DSP Applications Software Engineer

    4 days ago

    Austin, TX, United States Qualcomm Full time

    Company: Qualcomm Technologies, Inc. Job Area: Engineering Group, Engineering Group > DSP Architecture and Design General Summary: Job Overview: We are looking for an DSP applications software engineer to work in a team responsible for development of Qualcomm AI solution. Key Responsibilities: Working with architecture team to define our next generation...

  • Desktop Application Software Engineer

    5 days ago

    Austin, TX, United States Lutron Electronics Co., Inc Full time

    Overview Lutron has an immediate opening for a self-motivated, highly technical experienced .NET Desktop Application Software Engineer. You will be working on the Windows application we deploy to program and startup all our systems! In this role, you will have the opportunity to: Mentor junior engineers as they start their career with us Dive technically...

  • Desktop Application Software Engineer

    5 days ago

    Austin, TX, United States Lutron Electronics Co., Inc Full time

    Overview Lutron has an immediate opening for a self-motivated, highly technical experienced .NET Desktop Application Software Engineer. You will be working on the Windows application we deploy to program and startup all our systems! In this role, you will have the opportunity to: Mentor junior engineers as they start their career with us Dive technically...

  • Desktop Application Software Engineer

    3 days ago

    Austin, TX, United States Lutron Electronics Co., Inc Full time

    Overview Lutron has an immediate opening for a self-motivated, highly technical experienced .NET Desktop Application Software Engineer. You will be working on the Windows application we deploy to program and startup all our systems! In this role, you will have the opportunity to: Mentor junior engineers as they start their career with us Dive technically...

  • Desktop Application Software Engineer

    1 week ago

    Austin, TX, United States Lutron Electronics Co., Inc Full time

    Overview Lutron has an immediate opening for a self-motivated, highly technical experienced .NET Desktop Application Software Engineer. You will be working on the Windows application we deploy to program and startup all our systems! In this role, you will have the opportunity to: Mentor junior engineers as they start their career with us Dive technically...

  • Desktop Application Software Engineer

    7 days ago

    Austin, TX, United States Lutron Electronics Co., Inc Full time

    Overview Lutron has an immediate opening for a self-motivated, highly technical experienced .NET Desktop Application Software Engineer. You will be working on the Windows application we deploy to program and startup all our systems! In this role, you will have the opportunity to: Mentor junior engineers as they start their career with us Dive technically...

  • Python Application/Software Engineer

    4 days ago

    Austin, TX, United States Concord IT Systems Full time

    Role: Python Application/Software Engineer Location: Austin TX (100% Onsite role from Day 1 - No flexibility) Max Salary: $110-120K (Visa Independent candidates preferred - Open for H1 Transfer as well as last preference) FTE Only Persistent/Wellsforgo Skills: Python, API, Middleware Application Dev, CI/CD Job Description: • 10+ years' of core programming...

  • Manager, Software Engineering

    6 days ago

    Austin, TX, United States Q2 Software, Inc. Full time

    As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by...

  • Manager, Software Engineering

    1 week ago

    Austin, TX, United States Q2 Software, Inc. Full time

    As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by...