Medical Appointment Clerk
2 days ago
We are a women-owned small business and management consulting firm that provides an array of business and technical services. IMS is headquartered in the Washington, D.C. metropolitan area, with employees across 24 US states.
What We Do
We support the mission critical needs of federal agencies and commercial businesses by leveraging our experience, talent and can-do attitude, and solve their strategic and operational challenges.
How We Do It
We earn our clients' trust through our personalized approach and attention to detail, allowing us to collaborate and solve even the most complex problems.
About the role
Are you ready for your next career adventure? Integrated Management Strategies (IMS) is an award-winning, fast-growing woman-owned small business in the Washington DC area, specializing in healthcare, technology, and management consulting. We are seeking an experienced Medical Appointment Clerk to join our healthcare consulting practice. The role is on site full-time in Norfolk, VA. We are proud of our national presence, and excited to offer great career opportunities within the organization.
What you'll do
- Shall make selections of appropriate methods from a wide variety of procedures or make simple adaptations and interpretation of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.
- Comply with current HIPAA regulations.
- Assist with scheduling appointments and administrative check-in of patients for medical appointments.
- Schedule initial and follow-on appointments or referrals for enrolled members before they leave the Medical Home/Primary Care Clinic.
- Assist enrolled members as necessary in accessing the electronic DD forms and assist with functional questions during the enrolled member's completion of the assessments and check-in forms.
- Ensure proper handling, filing and storing of all completed forms in the patient's medical record utilizing the T-Con function in MHS Genesis when required.
- Assist with reviewing medical readiness status of patients as well as tracking medical readiness compliance.
- Verify patient enrollment to ensure proper booking in the MTF, verify all records have been properly dispositioned to check out, no show or cancelled status and rectify past due arrivals in accordance with the applicable Genesis tip sheet and MTF SOP.
- High School Diploma or higher degree
- US Citizenship
- Ability to secure a DOD security clearance, must not have been unfavorably removed from a government position.
- Knowledge of medical terminology.
- Knowledge of basic computer skills, including the ability to type on a computer/word processor at 20 words per minute (wpm).
- Minimum of two letters of recommendation from physicians, training instructors, or supervisors written within the preceding three years, attesting to the individual's skills as a medical clerk. Reference letters must include name, title, phone number, date of reference, address, and signature of the individual providing reference.
In addition to a rewarding career, IMS offers a wide range of benefits to its employees, including:
- 401(k) Retirement Plan
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time
- 11 Company Paid Holidays
- Medical & Dependent Care Flexible Spending Accounts
- Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Position may be eligible for a discretionary variable incentive bonus
Integrated Management Strategies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, pregnancy, status as a protected veteran, or any other protected characteristic as outlined by federal, state, or local laws. If you are an individual with a disability and would like to request a reasonable accommodation for the employment process, please email your request to hr@im-strat.com
E-Verify® is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. www.dhs.gov/E-Verify
The salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary rate for this position will be determined by a number of factors, including, scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate, and other conditions of employment.
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