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Retail and Small Business Development Program Associate
3 weeks ago
The Retail and Small Business Development Program is a 12-month rotational experience designed to build strong foundations in customer relationship management, sales, and business development. As an Associate, you will gain hands-on exposure to both Retail Banking and Small Business Banking environments: Retail Banking focuses on helping individuals manage their personal finances through products like checking and savings accounts, loans, and credit solutions.
Small Business Banking supports entrepreneurs and business owners by providing tailored financial solutions, credit analysis, and strategic advice to help businesses grow and thrive.
This program offers a unique opportunity to learn how to assess creditworthiness, cultivate client relationships, and contribute to the bank's strategic growth. A career in this space is ideal for those who enjoy building relationships, solving financial challenges, and making a tangible impact on both individuals and businesses in their communities.
Upon successful completion, participants become eligible for placement into a permanent role within Retail Banking, Small Business Banking, or a related business line.
FNB's Development Programs aim to equip Associates with the skills and experience necessary for a successful transition into integral positions within one of our teams.
Your Role:Client Relationship Management
You will play a key role in supporting our existing customer relationships by identifying needs, resolving issues, and cross-selling banking solutions. Program participation will provide you the opportunity to develop and maintain relationships with small business clients through collaborate with other lines of business.
Business Development
You will learn how to prospect new clients through outbound calling, referrals, and community engagement. Promoting the bank's products and services to help clients succeed, while learning how financial solutions drive real business growth. Building strong connections with experienced bankers through regular conversations and in-person meeting, giving you access to mentorship, insider knowledge, and career advice that can accelerate your professional development.
Credit & Risk Management
Monitor asset quality, manage loan renewals and maturities, and assist in credit analysis and underwriting for small business clients. Ensure compliance with risk rating and documentation standards. Analyze the creditworthiness of borrowers, identify key credit issues, and prepare full written analysis in an accurate and timely manner according to available information and established policies and procedures.
Training & Professional Development
As part of the program, you will attend training sessions on business etiquette, communication, and sales as part of your professional development. There will also be opportunities to engage with senior leaders and participate in networking events.
Collaboration & Cross-Functional Engagement
Enhance your communication and coloration abilities by working with teams across many departments to deliver holistic financial solutions and uncover cross-sell opportunities for our clients. This will further you experience and understanding of how different teams contribute to our shared goals and customer satisfaction.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
What You Bring:Communication: Excellent verbal, written, and presentation skills
Sales and Service: Passion for supporting sales teams and providing outstanding customer service
Tech-Savvy: Proficiency in Microsoft Office and relevant digital tools
Organized and Detail-Oriented: Ability to manage multiple tasks with attention to detail
Relationship Building: Strong interpersonal skills and a client-first mindset
Minimum Level of Education Required: BA or BS
Minimum Years of Experience Required: 0
Licensures/Certifications Required: N/A
Additional Physical Requirements: N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
