Learning & Development Sr. Manager- DCS

Learning & Development Sr. Manager- DCS

Job ID

255536

Posted

23-Jan-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Development, Project Management, Workplace Strategy

Location(s)

Ashburn - Virginia - United States of America, Atlanta - Georgia - United States of America, Dallas - Texas - United States of America, Houston - Texas - United States of America, Phoenix - Arizona - United States of America

Job Description: Learning & Development Sr. Manager

Job Information

• PeopleSoft Job Code/Title: L&D Sr Mgr (PT0014)

• Global Level: GL-9

• Job Family/Function: People / Talent, Learning & Development

• Reporting Line: Directly supports and reports to the Senior Director of HR, DCS .

About the Role

As a CBRE Learning & Development Sr. Manager for Data Center Solutions (DCS), you will oversee the team responsible for the development, implementation, and administration of Learning and Development programs. This "player-coach" leadership position will participate, along with other team members, in the development and delivery of Learning and Development (L&D solutions). You are responsible for developing, executing, and evaluating employee development programs to support DCS organizational needs. In partnership with DCS Leadership and Senior Director People, the role holder will be ensuring the L&D roadmap which directly enables business integration (FM, DL, PJM) and long-term organizational resilience through robust talent pipelines .

What You'll Do

Talent Management & Succession Planning

• Pipeline Development: Identify high-potential (HiPo) talent and design developmental "fast-track" programs to ensure leadership readiness.

• Succession Governance: Design and maintain succession maps for mission-critical DCS roles, ensuring a "Ready-Now" internal bench to support Hyperscale account expansion.

• Career Pathing: Document and socialize clear technical and management career ladders across FM and DL to drive retention and internal mobility.

Strategic Support & Stakeholder Management

• Provide data-driven insights to inform the multi-year DCS Strategy Update and People Strategy.

• Needs Assessment: Lead ongoing training assessments, ensuring strategic alignment with DCS business goals and operational profitability.

• Stakeholder Influence: Collaborate with department heads to develop unique training solutions (e.g., DCI support) and influence leadership to adopt new learning methodologies.

Operational Excellence & Governance

• Converged Training: Oversee the creation of "cross-service" curricula via DLU that combine DCS-FM and DL skillsets to maximize synergy revenue.

• Compliance & Policy: Establish and drive strict governance to ensure 100% completion of mandated global compliance and regulatory training.

• Operations Support: Solve complex operational problems by ensuring field staff are trained to high-performance standards for Top 40 clients.

Innovation & Change Management

• Digital Transformation: Oversee the rollout of AI-driven learning platforms to streamline workloads and modernize the employee experience.

• Change Leadership: Lead systematic approaches to support employees as the organization transitions to the "One DCS" model.

Team Leadership

• Mentorship: Provide formal supervision, coaching, and performance evaluations to the L&D staff, modeling the coaching culture expected across DCS.

What You'll Need

• Education/Experience: Bachelor's Degree preferred with 5-8 years of relevant experience in L&D or Talent Management.

• Succession Expertise: Proven experience in designing succession planning frameworks and talent review processes (e.g., 9-Box Grid, Korn Ferry Success Profiles).

• Strategic Mindset: Ability to translate the Senior Director's high-level business goals into actionable learning paths and "Ready-Set-Go" onboarding results.

• Communication: Advanced ability to exchange sensitive, complicated information and present program ROI data to executive leadership.

• Tech Savvy: In-depth knowledge of LMS platforms, AI learning tools, and Microsoft Office. Intermediate math skills for financial/ROI calculations

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)